"A Conceptual Information Model for Service Management Dimensions."

Roman Belter et al. (2009)

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access: open

type: Conference or Workshop Paper

metadata version: 2023-07-04

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Roman Belter, Rolf Kluge, Thomas Hering, Holger Müller:
A Conceptual Information Model for Service Management Dimensions. BPSC 2009: 155-166

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