""Thank You for Your Stay, " and Then What? Macau Hotels' Responses to ..."

Shanshan Qi, Ning Chris Chen (2017)

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DOI: 10.1007/978-3-319-51168-9_40

access: closed

type: Conference or Workshop Paper

metadata version: 2019-05-29

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Shanshan Qi, Ning Chris Chen:
"Thank You for Your Stay, " and Then What? Macau Hotels' Responses to Consumer Online Reviews. ENTER 2017: 559-569

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