"Measuring Customer Retention in the B2C Electronic Business: An Empirical ..."

Eugenia Y. Huang et al. (2013)

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DOI: 10.1109/HICSS.2013.396

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type: Conference or Workshop Paper

metadata version: 2023-03-24

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Eugenia Y. Huang, Chia-jung Tsui, Wellington K. Kuan, Hung-Shin Chen, Ming-Chin Hung:
Measuring Customer Retention in the B2C Electronic Business: An Empirical Study. HICSS 2013: 2900-2907

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