BibTeX record conf/ifip12/FilippouTHCMP23

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@inproceedings{DBLP:conf/ifip12/FilippouTHCMP23,
  author       = {Stylianos Filippou and
                  Andreas Tsiartas and
                  Petros Hadjineophytou and
                  Spyros Christofides and
                  Kleanthis Malialis and
                  Christos G. Panayiotou},
  editor       = {Ilias Maglogiannis and
                  Lazaros S. Iliadis and
                  John MacIntyre and
                  Manuel Dom{\'{\i}}nguez},
  title        = {Improving Customer Experience in Call Centers with Intelligent Customer-Agent
                  Pairing},
  booktitle    = {Artificial Intelligence Applications and Innovations - 19th {IFIP}
                  {WG} 12.5 International Conference, {AIAI} 2023, Le{\'{o}}n,
                  Spain, June 14-17, 2023, Proceedings, Part {I}},
  series       = {{IFIP} Advances in Information and Communication Technology},
  pages        = {214--224},
  publisher    = {Springer},
  year         = {2023},
  url          = {https://doi.org/10.1007/978-3-031-34111-3\_19},
  doi          = {10.1007/978-3-031-34111-3\_19},
  timestamp    = {Thu, 15 Jun 2023 21:56:52 +0200},
  biburl       = {https://dblp.org/rec/conf/ifip12/FilippouTHCMP23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}