<?xml version="1.0" encoding="US-ASCII"?>
<dblp>
<article key="journals/dss/YangSL16" mdate="2026-03-24">
<author orcid="0000-0002-9173-3888">Jing Yang</author>
<author orcid="0000-0001-7352-2676">Rathindra Sarathy</author>
<author>JinKyu Lee 0003</author>
<title>The effect of product review balance and volume on online Shoppers' risk perception and purchase intention.</title>
<pages>66-76</pages>
<year>2016</year>
<volume>89</volume>
<journal>Decis. Support Syst.</journal>
<ee>https://doi.org/10.1016/j.dss.2016.06.009</ee>
<url>db/journals/dss/dss89.html#YangSL16</url>
</article>
</dblp>
