Nancy M. Lorenzi Robert T. Riley Organizational ISSUES=change. 197-203 2003 69 Int. J. Medical Informatics 2-3 https://doi.org/10.1016/S1386-5056(02)00105-3 https://www.wikidata.org/entity/Q33187418 db/journals/ijmi/ijmi69.html#LorenziR03