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User Experience and Physiological Response in Human-Robot Collaboration: A Preliminary Investigation

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  • Published: 23 September 2022
  • Volume 106, article number 36, (2022)
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User Experience and Physiological Response in Human-Robot Collaboration: A Preliminary Investigation
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  • Riccardo Gervasi  ORCID: orcid.org/0000-0002-3006-33821,
  • Khurshid Aliev1,
  • Luca Mastrogiacomo1 &
  • …
  • Fiorenzo Franceschini  ORCID: orcid.org/0000-0001-7131-44191 
  • 3194 Accesses

  • 62 Citations

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Abstract

Within the context of Industry 4.0 and of the new emerging Industry 5.0, human factors are becoming increasingly important, especially in Human-Robot Collaboration (HRC). This paper provides a novel study focused on the human aspects involved in industrial HRC by exploring the effects of various HRC setting factors. In particular, this paper aims at investigating the impact of industrial HRC on user experience, affective state, and stress, assessed through both subjective measures (i.e., questionnaires) and objective ones (i.e., physiological signals). A collaborative assembly task was implemented with different configurations, in which the robot movement speed, the distance between the operator and the robot workspace, and the control of the task execution time were varied. Forty-two participants were involved in the study and provided feedbacks on interaction quality and their affective state. Participants’ physiological responses (i.e., electrodermal activity and heart rate) were also collected non-invasively to monitor the amount of stress generated by the interaction. Analysis of both subjective and objective responses revealed how the configuration factors considered influence them. Robot movement speed and control of the task execution time resulted to be the most influential factors. The results also showed the need for customization of HRC to improve ergonomics, both psychological and physical, and the well-being of the operator.

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The datasets generated and analysed during this study are not currently publicly available.

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  • 13 November 2022

    Missing Open Access funding information has been added in the Funding Note.

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Funding

Open access funding provided by Politecnico di Torino within the CRUI-CARE Agreement. This work has been partially supported by “Ministero dell’Istruzione, dell’Università e della Ricerca” Award “TESUN-83486178370409 finanziamento dipartimenti di eccellenza CAP. 1694 TIT. 232 ART. 6”.

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Authors and Affiliations

  1. Department of Management and Production Engineering (DIGEP), Politecnico di Torino, Turin, Italy

    Riccardo Gervasi, Khurshid Aliev, Luca Mastrogiacomo & Fiorenzo Franceschini

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  1. Riccardo Gervasi
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  2. Khurshid Aliev
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Contributions

All authors contributed to the study conception and design. Material preparation, data collection and analysis were performed by R. Gervasi and K. Aliev. The first draft of the manuscript was written by R. Gervasi with contribution of K. Aliev under the supervision of L. Mastrogiacomo and F. Franceschini. All authors read and approved the final manuscript.

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Correspondence to Riccardo Gervasi.

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This work has been partially supported by “Ministero dell’Istruzione, dell’Università e della Ricerca” Award “TESUN-83486178370409 finanziamento dipartimenti di eccellenza CAP. 1694 TIT. 232 ART. 6”.

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Gervasi, R., Aliev, K., Mastrogiacomo, L. et al. User Experience and Physiological Response in Human-Robot Collaboration: A Preliminary Investigation. J Intell Robot Syst 106, 36 (2022). https://doi.org/10.1007/s10846-022-01744-8

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  • Received: 04 February 2022

  • Accepted: 07 September 2022

  • Published: 23 September 2022

  • Version of record: 23 September 2022

  • DOI: https://doi.org/10.1007/s10846-022-01744-8

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Keywords

  • Affective state
  • Human-robot collaboration
  • Industry 5.0
  • Manufacturing
  • Physiological signals
  • User experience

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  1. Riccardo Gervasi View author profile
  2. Khurshid Aliev View author profile
  3. Fiorenzo Franceschini View author profile

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