VHD-V500N

HD Video Conferencing IP-Camera

User Manual
V3.1.8
(English)

ValueHD Corporation

ValueHD Corporation

Preface
Thanks for using this HD Video Conferencing IP-Camera.
This manual introduces the function, installation and operation of the HD camera. Prior to installation and
usage, please read the manual thoroughly.

Precautions
This product can only be used in the specified conditions in order to avoid any damage to the camera:

Dont subject the camera to rain or moisture.

Dont remove the cover. Otherwise, you may get an electric shock. In case of abnormal operation,
contact the authorized engineer.

Never operating under unspecified temperature , humidity and power supply.

Please use the soft dry cloth to clean the camera. If the camera is very dirty, clean it with diluted neuter
detergent; do not use any type of solvents, which may damages the surface.

Note
This is class A production. Electromagnetic radiation at the specific frequency may affect the image quality
of TV in home environment.

ValueHD Corporation

Contents
1.

Note 3

2.

Supplied Accessories 4

3.

Quick Start 5

4.

Features 8

5.

Product Specification 9

6.

Main Unit 11

7.

IR Remote Controller Explanation 12

8.

Use IR Remote Controller 14

9.

RS-232 Interface 17

10.

Serial Communication Control 19

11.

Menu Setting 34

12.

Equipment Setup and internet connection 39

13.

VLC stream media player monitoring 47

14.

IP Camera parameter setup 49

15.

Network Control 60

16.

V500N PTZ ON IP NETWORK 63

17.

Maintains and Trouble Shooting 66

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Note
Electric Safety
Installation and operation must accord with electric safety standard.
Caution to transport
Avoid stress, vibration and soakage in transport, storage and installation.
Polarity of power supply
The power supply of the product is +12V, the max electrical current is 2A .Polarity of the power supply plug
drawing as follows.

Careful of installation
Do not grasp the camera head when carrying the camera. Dont turn camera head by hand. Doing so may
result in mechanical damage.
Dont apply in corrosive liquid, gas or solid environment to avoid damaging the cover which is made up of
plastic material.
To make sure no obstacle in rotation range.
Never power on before installation is not completed.
Dont dismantle the camera
We are not responsible for any unauthorized modification or dismantling.

CAUTION!
The specific frequency of electromagnetic field may affect the image of the camera!
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Supplied Accessories
When you unpack, check that all the supplied accessories are included:
Camera ...................................... 1PCS
AC power adaptor ..................... 1PCS
Power cord .................................. 1PCS
RS232 cable ................................ 1PCS
Remote controller........................ 1PCS
User manual .............................. 1PCS

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Quick Start
Step1. Please check connections are correct before starting

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Step2. Setting of the bottom switches

Set both of the switch1 and switch2 to OFF. That is Normal Working Mode.
SW-1

SW-2

Modes

OFF

OFF

Normal Working Mode

ON

OFF

OFF

ON

ON

ON

Step3. Setting of the system select switch

The option of video format:
VIDEO SYSTEM
0

1080i60

1080i50

720p60

720p50

576i

1080p30

480i

1080p25

CAUTION:
a.

After changing the switch, you need to restart the camera to take effect.

Step4. Press the Switch ON/OFF button on the rear of the camera, the power lamp light.
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Step5. Pan-Tilt will rotate to the maximum position of top right after the camera started, then it return to the center,
the process of initialization is finished. (Note: If the position preset 0 has been stored, the position preset 0 will be
called up after initialization)
Step6. (Optional) If you want to restore the factory default settings, Press [MENU] button to display the OSD
menu. Select the item [MENU] -> [RESTORE DEFAULT] -> [Restore]. Set the value [Yes], press [HOME]
button to restore the factory default settings.

RESTORE DEFAULT
Restore

Change Value
[Home] OK
[Menu] Back

Yes

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Features
1. The camera provides a high performance in low illumination situations, particularly suitable for which
room's lighting is not very well.
2. With maximum resolution of 1920 x 1080 and output frame rate up to 30 frames / sec, this camera
provides high-definition as well as fluent video.
3. The camera video signal to noise ratio directly affects the image compression coding efficiency for
high-definition video conference terminals. The camera applies 2D and 3D noise reduction at the same time based
on motion estimation algorithm, and effectively reduces the noise.
4. 20x optical zoom.
5. Three type of video output interface: HDMI interface, HD-SDI interface, CVBS interface.
6. Infrared remote control signals pass through function. The camera is capable of receiving signal from the
infrared remote controller, and passes through to the video conferencing terminal via RS232 connector.
7. Support multi-channel of audio and video streams output.

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Product Specification
Video System
Video Output Interface
Sensor Type
Sensor Pixel
Scanning Mode
Lens
Digital Zoom
Focus
Minimal Illumination
Electronic shutter
White Balance
Backlight
Compensation
Digital Noise Reduction
SNR
Horizontal Angle of
View
Vertical Angle of View

1080i/60,1080i/50,1080p/30,1080p/25,720p/60,720p/50,NTSC PAL
HDMI,HD-SDI,CVBS

Tilt Speed Range

CMOS1/2.7 inch

Flick Mount

Effective Pixel: 2.12 million;

Total Pixel: 2.20million
Progressive
20x, f4.42mm ~ 88.5mm, F1.8 ~

16x

245

Preset Accuracy

0.1

Audio Input

Auto, Manual

USB Interface

Auto, Indoor, Outdoor,

Communication

One-Push, Manual

Interface

1/25s ~ 1/10000s

Support Protocol

Auto, Indoor, Outdoor, One

Power Adapter

Push,Manual
Supportable

Current
Operating

2D&3D Digital Noise Reduction

Temperature

55dB

Storage Temperature

60.7~ 3.36

Power

34.1~ 1.89

Size

Supportable

Number of preset

Network interface

F2.8

1.7~ 69.9/s

RJ45
Line In 3.5mm
USB2.0
RS232,RS485
VISCA, Pelco-D, Pelco-P
DC12V/2.0A

2.0A (Max)

-5 ~ 40
-20 ~ 60
12W

240mm x 144mm x 160mm

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Horizontal Rotation

170

Colour

Silver & Black

Vertical rotation range

-30~ +90

Weight

2.5Kg

Pan Speed Range

1.7~ 100/s

Range

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Main Unit

1. Lens

11. RJ45 interface

2. Sensor for the Remote Commander

12. USB interface

3. Power lamp

13. Audio out interface

4. Stanby lamp

14. CVBS interface

5. Bottom switches

15. HD-SDI interface

6. Tripod screw hole

16. HDMI interface

7. Fixing screw hole

17. DC IN 12V interface

8. RS485 interface

18. Power switch

9. System select switch

19. POWER lamp

10. RS232 interface

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IR Remote Controller Explanation

0. Standby Button
Press this button to enter standby mode. Press it
again to enter normal mode.
(Note: Power consumption in standby mode is
approximately half of the normal mode)
1. Position Buttons
To set preset or call preset
2. * Button
3. Set/Clear Preset Buttons
Set preset: Store a preset position
[SET PRESET] + Numeric button (0-9): Setting a
corresponding numeric key preset position
Clear preset: Erase a preset position
[CLEAR PRESET] + Numeric button (0-9)
Or: [*]+[#]+[CLEAR PRESET]: Erase all the
preset individually
4. BLC (Backlight Compensation) Button
BLC ON/OFF: Press this button to enable the
backlight compensation. Press it again to disable
the backlight compensation.(NOTE: Effective
only in auto exposure mode)
Note: If a light behind the subject, the subject will
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become dark. In this case, press the backlight ON / OFF button. To cancel this function, press the backlight ON /
OFF button.
5. Focus Buttons
Used for focus adjustment.
Press [AUTO] adjust the focuses on the center of the object automatically. To adjust the focus manually, press the
[MANUAL] button, and adjust it with [Focus] (Focus on far object) and [Focus] (Focus on near object)
6. Camera Select Buttons
Press the button corresponding to the camera you want to operate with the remote controller.
7. # Button
8. Pan/Tilt Control Buttons
Press arrow buttons to perform panning and tilting. Press [HOME] button to face the camera back to front
9. Menu Setting
Menu button: Press this button to enter or exit the OSD menu
10. Zoom Buttons
Zoom : Zoom In
Zoom : Zoom Out
11. Set Camera IR Address Buttons
[*]+[]+[F1]: Address1
[*]+[]+[F2]: Address2
[*]+[]+[F3]: Address3
[*]+[]+[F4]: Address4

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USE IR Remote Controller

When the camera is working, you can use

Move up:

Press [ ]

remote controller to perform panning, tilting,

Move down:

Press [ ]

zooming and focusing, store and call back preset

Move left:

Press [ ]

positions.

Move right:

Press [ ]

Button Instruction

Face the camera back to front: Press [HOME]

1. In this instruction, press the button means

Press and hold the up/down/left/right button,

the press and relax the two actions. Such as press

the camera will keep rotating from slow to fast, until

[HOME] button means to press the [HOME] key

it run to the mechanical limit; the camera stops as

and then relax action, and a special note will be

soon as the button is released.

given if a hold down for more than one second is

2. Zoom

required.
2. When a button-combination is required, do it
in sequence. For example, [*] + [#] + [F1]means
press [*] first and then press [#] and press [F1] at
last.
1. Pan/Tilt Control

Zoom Out: press [ZOOM ] button

Zoom In:

press [ZOOM ] button

Press and hold the button, the camera will keep

zooming in or zooming out and it stops as soon as
the button is released.

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effective in full auto exposure mode)

3. Focus Control

5. Presets Set/Clear

Focus Far: Press [FOCUS+] button (NOTE:

Effective only in manual focus mode)
Focus Near: Press [FOCUS-] button (NOTE:
Effective only in manual focus mode)
Press and hold the button, the action of focus
continues and stops as soon as the button is released.
AUTO: Change focus mode to AF, adjusting the
1. To store a preset position: The users should

focus automatically.
MANUAL: Change focus mode to MF, adjusting the

press the [SET PRESET] button first and then press

focus manually.

the numeric button 0-9.

10 preset positions in total are available.

4. Backlight Switch

2. To erase the memory content of a preset

position: The users should press the [CLEAR
PRESET] button first and then press the numeric
button 0-9.
Note:

BLC ON/OFF: Press this button to enable the

backlight compensation. Press it again to disable the
backlight compensation. (Note: Backlight is only

Press [*]+[#]+[CLEAR PRESET] will erase all

preset individually positions in the memory.
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6. Recalling the Preset

Press the button corresponding to the camera

you want to operate.
8. Camera IR Address Set

[*]+[]+[F1]: Address1
[*]+[]+[F2]: Address2
[*]+[]+[F3]: Address3
[*]+[]+[F4]: Address4
Press any of the numeric buttons 0-9 directly to
9. Shortcut Set

recall stored preset positions and settings.

Note:

[*]+[]+[1]: OSD menu default English

No action is executed if a relative preset

[*]+[]+[3]: OSD menu default Chinese

[*]+[]+[4]: Default IP address

position is not stored.

7. Camera Selection

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RS-232 Interface
Camera

Windows DB-9

1.DTR

1.CD

2.DSR

2.RXD

3.TXD

3.TXD

4.GND

4.DTR

5.RXD

5.GND

6.GND

6.DSR

7.IR OUT

7.RTS

8.NC

8.CTS
9.RI

Camera

Mini DIN

No.

Function

DTR

DSR

1.DTR

1.DTR

TXD

2.DSR

2.DSR

GND

3.TXD

3.TXD

RXD

4.GND

4.GND

5.RXD

5.RXD

GND

6.GND

6.GND

IR OUT

7.IR OUT

7.NC

NC

8.NC

8.NC

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Serial Communication Control

In default working mode, the camera is able to connect to a VISCA controller with RS232C serial interface.

RS232 Communication Control

The camera can be controlled via RS232 ,the parameters of RS232C are as follows:
Baud rate: 2400/4800/9600 bit/s.
Start bit: 1 bit.
Data bit: 8 bits.
Stop bit: 1bit.
Parity bit: none.

RS485 Communication Control

The camera can be controlled via RS485, Half-duplex mode, supports VISCA or Pelco-D or Pelco-P

protocol, supports the following configurations:

Baud rate: 2400/4800/9600 bit/s.
Start bit: 1 bit.
Data bit: 8 bits.
Stop bit: 1bit.
Parity bit: none.
Pan-Tilt will rotate to the maximum position of top right after the camera started, then it return to the center,
the process of initialization is finished. (Note: If the position preset 0 has been stored, the position preset 0 will be
called up after initialization) Then the users can control the camera with commands in the command list.

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VISCA Command List

Part 1 Camera-Issued Messages
Ack/Completion Message
Function

Command

ACK/Comletion
Messages

Command Packet
z0 4y FF

ACK

(y: Socket No.)

Completion

Comments
Return when the command is accepted.

z0 5y FF

Return when the command has been

(y: Socket No.)

executed.

z = Camera Address + 8
Error Messages
Command

Function

Command Packet

Comments
Returned when the command format is

Syntax Error

z0 60 02 FF

different or when a command with illegal

command parameters is accepted.
Indicates that two sockets are already

Command Buffer Full

z0 60 03 FF

Error Messages

being used(executing two commands)

and the command could not be accepted
when received.
Returned when a command which is

Command Canceled

z0 6y 04 FF
(y: Socket No.)

being executed in a socket specified by

the cancel command is canceled. The
completion message for the command is
not returned.

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Returned when no command is executed
No Socket

z0 6y 05 FF

in a socket specifild by the cancel

(y: Socket No.)

command, or when an invalid socket

number is specified.
Returned when a command canot be

Command Not Executable

z0 6y 41 FF

executed due to current conditions.For

(y: Execution command Socket

example, when commands controlling the

No. Inquiry command: 0)

focus manually are received during auto

focus.

Part 2 Camera Control Command

Command

Function

Command Packet

Comments

AddressSet

Broadcast

88 30 01 FF

Address setting

IF_Clear

Broadcast

88 01 00 01 FF

I/F Clear

On

8x 01 04 00 02 FF

Off

8x 01 04 00 03 FF

Stop

8x 01 04 07 00 FF

Tele(Standard)

8x 01 04 07 02 FF

Wide(Standard)

8x 01 04 07 03 FF

Tele(Variable)

8x 01 04 07 2p FF

Wide(Variable)

8x 01 04 07 3p FF

Direct

8x 01 04 47 0p 0q 0r 0s FF

Stop

8x 01 04 08 00 FF

Far(Standard)

8x 01 04 08 02 FF

Near(Standard)

8x 01 04 08 03 FF

Far(Variable)

8x 01 04 08 2p FF

Near(Variable)

8x 01 04 08 3p FF

CAM_Power

Power ON/OFF

CAM_Zoom

CAM_Focus

p = 0(low) - 7(high)
pqrs: Zoom Position

p = 0(low) - 7(high)
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Direct

8x 01 04 48 0p 0q 0r 0s FF

Auto Focus

8x 01 04 38 02 FF

Manual Focus

8x 01 04 38 03 FF

Auto/Manual

8x 01 04 38 10 FF

pqrs: Focus Position

AF On/Off

8x 01 04 47 0p 0q 0r 0s

pqrs: Zoom Position

0t 0u 0v 0w FF

tuvw: Focus Position

Auto

8x 01 04 35 00 FF

Normal Auto

Indoor mode

8x 01 04 35 01 FF

Indoor mode

Outdoor mode

8x 01 04 35 02 FF

Outdoor mode

OnePush mode

8x 01 04 35 03 FF

One Push WB mode

Manual

8x 01 04 35 05 FF

Manual Control mode

OnePush trigger

8x 01 04 10 05 FF

One Push WB Trigger

Reset

8x 01 04 03 00 FF

Up

8x 01 04 03 02 FF

Down

8x 01 04 03 03 FF

Direct

8x 01 04 43 00 00 0p 0q FF

Reset

8x 01 04 04 00 FF

Up

8x 01 04 04 02 FF

Down

8x 01 04 04 03 FF

Direct

8x 01 04 44 00 00 0p 0q FF

pq: B Gain

Full Auto

8x 01 04 39 00 FF

Automatic Exposure mode

Manual

8x 01 04 39 03 FF

Manual Control mode

Shutter priority

8x 01 04 39 0A FF

Iris priority

8x 01 04 39 0B FF

Iris Priority Automatic Exposure mode

Bright

8x 01 04 39 0D FF

Bright Mode(Manual control)

CAM_SlowShutter

AutoSlowShutterLimit

8x 01 04 2A 0p 00 FF

CAM_Iris

Reset

8x 01 04 0B 00 FF

CAM_ZoomFocus

CAM_WB

CAM_RGain

Direct

Manual Control of R Gain

pq: R Gain

Manual Control of B Gain

CAM_Bgain

CAM_AE

21

Shutter Priority Automatic Exposure

mode

Iris Setting

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Up

8x 01 04 0B 02 FF

Down

8x 01 04 0B 03 FF

Direct

8x 01 04 4B 00 00 0p 0q FF

Reset

8x 01 04 0C 00 FF

Up

8x 01 04 0C 02 FF

Down

8x 01 04 0C 03 FF

Direct

8x 01 04 0C 00 00 0p 0q FF

pq: Gain Position

Gain Limit

8x 01 04 2C 0p FF

p:

Reset

8x 01 04 0D 00 FF

Up

8x 01 04 0D 02 FF

Down

8x 01 04 0D 03 FF

Direct

8x 01 04 0D 00 00 0p 0q FF

On

8x 01 04 3E 02 FF

Off

8x 01 04 3E 03 FF

Reset

8x 01 04 0E 00 FF

Up

8x 01 04 0E 02 FF

Down

8x 01 04 0E 03 FF

Direct

8x 01 04 4E 00 00 0p 0q FF

On

8x 01 04 33 02 FF

Off

8x 01 04 33 03 FF

Auto

8x 01 04 50 02 FF

Manual

8x 01 04 50 03 FF

CAM_NR(2D)Level

8x 01 04 53 0p FF

p: NR Setting (0: Off, level 1 to 5)

CAM_NR(3D)Level

8x 01 04 54 0p FF

p: NR Setting (0: Off, level 1 to 8)

CAM_Flicker

8x 01 04 23 0p FF

CAM_DHotPixel

8x 01 04 56 0p FF

CAM_Gain

CAM_Bright

CAM_ExpComp

CAM_BackLight

CAM_NR(2D)Mode

pq: Iris Position

Gain Setting

Gain Position

Bright Setting

pq: Bright Position

Exposure Compensation On/Off

Exposure Compensation Amount Setting

pq: ExpComp Position

Back Light Compensation On/Off

ND2D Auto/Manual

22

p: Flicker Settings
(0: Off, 1: 50Hz, 2: 60Hz)
p: Dynamic Hot Pixel Setting (0: 0ff,
level 1 to 6)

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CAM_ApertureMode(

Auto

8x 01 04 05 02 FF

Sharpness Auto

Manual

8x 01 04 05 02 FF

Sharpness Manual

Reset

8x 01 04 02 00 FF

CAM_Aperture(sharp

Up

8x 01 04 02 02 FF

ness)

Down

8x 01 04 02 03 FF

Direct

8x 01 04 42 00 00 0p 0q FF

Off

8x 01 04 63 00 FF

B&W

8x 01 04 63 04 FF

Reset

8x 01 04 3F 00 pp FF

Set

8x 01 04 3F 01 pp FF

Recall

8x 01 04 3F 02 pp FF

On

8x 01 04 61 02 FF

Off

8x 01 04 61 03 FF

On

8x 01 04 66 02 FF

Off

8x 01 04 66 03 FF

CAM_RegisterValue

8x 01 04 24 mn 0p 0q FF

CAM_ColorGain

Diret

8x 01 04 49 00 00 00 0p FF

SYS_Menu

Off

8x 01 06 06 03 FF

Up

8x 01 06 01 VV WW 03 01 FF

Down

8x 01 06 01 VV WW 03 02 FF

Left

8x 01 06 01 VV WW 01 03 FF

Right

8x 01 06 01 VV WW 02 03 FF

Upleft

8x 01 06 01 VV WW 01 01 FF

Upright

8x 01 06 01 VV WW 02 01 FF

DownLeft

8x 01 06 01 VV WW 01 02 FF

sharpness)

CAM_PictureEffect

CAM_Memory

CAM_LR_Reverse

CAM_PictureFlip

Pan_tiltDrive

23

Aperture Control

pq: Aperture Gain

Picture Effect Setting

pp: Memory Number(=0 to 127)

Image Flip Horizontal On/Off

Image Flip Vertical On/Off

mm: Register No. (=00-7F)
pp: Register Value (=00-7F)
p: Color Gain setting 0h (60%) to Eh
(200%)
Turns off the menu screen
VV: Pan speed 0x01 (low speed) to 0x18
(high speed)
WW: Tilt speed 0x01 (low speed) to 0x14
(high speed)
YYYY: Pan Position
ZZZZ: Tilt Position

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DownRight

8x 01 06 01 VV WW 02 02 FF

Stop

8x 01 06 01 VV WW 03 03 FF

AbsolutePosition

RelativePosition

8x 01 06 02 VV WW
0Y 0Y 0Y 0Y 0Z 0Z 0Z 0Z FF
8x 01 06 03 VV WW
0Y 0Y 0Y 0Y 0Z 0Z 0Z 0Z FF

Home

8x 01 06 04 FF

Reset

8x 01 06 05 FF

LimitSet

8x 01 06 07 00 0W
0Y 0Y 0Y 0Y 0Z 0Z 0Z 0Z FF

Pan_tiltLimitSet

W: 1 UpRight 0: DownLeft
YYYY: Pan Limit Position

LimitClear

8x 01 06 07 01 0W

ZZZZ: Tilt Position

07 0F 0F 0F 07 0F 0F 0F FF

High

8x 01 04 58 01 FF

Normal

8x 01 04 58 02 FF

Low

8x 01 04 58 03 FF

CAM_SettingReset

Reset

8x 01 04 A0 10 FF

Reset Factory Setting

CAM_Brightness

Direct

8x 01 04 A1 00 00 0p 0q FF

pq: Brightness Position

CAM_Contrast

Direct

8x 01 04 A2 00 00 0p 0q FF

pq: Contrast Position

Off

8x 01 04 A4 00 FF

Flip-H

8x 01 04 A4 01 FF

Flip-V

8x 01 04 A4 02 FF

Flip-HV

8x 01 04 A4 03 FF

CAM_SettingSave

Save

8x 01 04 A5 10 FF

Save Current Setting

CAM_Iridix

Direct

8x 01 04 A7 00 00 0p 0q FF

pq: Iridix Position

High

8x 01 04 A9 00 FF

High

Normal

8x 01 04 A9 01 FF

Normal

Low

8x 01 04 A9 02 FF

Low

Top

8x 01 04 AA 00 FF

AF Zone weight select

CAM_AFSensitivity

CAM_Flip

CAM_AWBSensitivit
y
CAM_AFZone

AF Sensitivity High/Normal/Low

Single Command For Video Flip

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CAM_ColorHue

Center

8x 01 04 AA 01 FF

Bottom

8x 01 04 AA 02 FF

Direct

8x 01 04 4F 00 00 00 0p FF

p: Color Hue setting 0h ( 14 dgrees) to

Eh ( +14 degrees

Part 3 Query Command

Inquiry Command List
Command

CAM_PowerInq

CAM_ZoomPosInq
CAM_FocusAFMode
Inq
CAM_FocusPosInq

CAM_WBModeInq

Command packed

8x 09 04 00 FF

8x 09 04 47 FF

Inquiry Packet

Comments

y0 50 02 FF

On

y0 50 03 FF

Off(Standby)

y0 50 04 FF

Internal power ciruit error

y0 50 0p 0q 0r 0s FF

pqrs: Zoom Position

y0 50 02 FF

Auto Focus

y0 50 03 FF

Manual Focus

y0 50 0p 0q 0r 0s FF

pqrs: Focus Position

y0 50 00 FF

Auto

y0 50 01 FF

Indoor mode

y0 50 02 FF

Outdoor mode

y0 50 03 FF

OnePush mode

y0 50 05 FF

Manual

8x 09 04 38 FF
8x 09 04 48 FF

8x 09 04 35 FF

CAM_RGainInq

8x 09 04 43 FF

y0 50 00 00 0p 0q FF

pq: R Gain

CAM_BGainInq

8x 09 04 44 FF

y0 50 00 00 0p 0q FF

pq: B Gain

y0 50 00 FF

Full Auto

y0 50 03 FF

Manual

y0 50 0A FF

Shutter priority

y0 50 0B FF

Iris priority

y0 50 0D FF

Bright

CAM_AEModeInq

8x 09 04 39 FF

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CAM_ShutterPosInq

8x 09 04 4A FF

y0 50 00 00 0p 0q FF

pq: Shutter Position

CAM_IrisPosInq

8x 09 04 4B FF

y0 50 00 00 0p 0q FF

pq: Iris Position

CAM_BrightPosInq

8x 09 04 4D FF

y0 50 00 00 0p 0q FF

pq: Bright Position

y0 50 02 FF

On

y0 50 03 FF

Off

y0 50 00 00 0p 0q FF

pq: ExpComp Position

y0 50 02 FF

On

y0 50 03 FF

Off

y0 50 02 FF

Auto Noise 2D

y0 50 03 FF

Manual Noise 3D

CAM_ExpCompMod
eInq
CAM_ExpCompPosI
nq
CAM_BacklightMode
Inq
CAM_Nosise2DMode
Ing

8x 09 04 3E FF

8x 09 04 4E FF

8x 09 04 33 FF

8x 09 04 50 FF

CAM_Nosise2DLevel

8x 09 04 53 FF

y0 50 0p FF

Noise Reduction (2D) p: 0 to 5

CAM_Noise3DLevel

8x 09 04 54 FF

y0 50 0p FF

Noise Reduction (3D) p: 0 to 8

8x 09 04 55 FF

y0 50 0p FF

CAM_FlickerModeIn
q

CAM_ApertureModeI
nq(Sharpness)
CAM_ApertureInq(Sh
arpness)
CAM_PictureEffectM
odeInq

60Hz)

y0 50 02 FF

Auto Sharpness

8x 09 04 05 FF

y0 50 03 FF

Manual Sharpness

8x 09 04 42 FF

y0 50 00 00 0p 0q FF

pq: Aperture Gain

y0 50 02 FF

Off

y0 50 04 FF

B&W

y0 50 0p FF

p: Memory number last operated.

y0 50 02 FF

On

y0 50 03 FF

Off

y0 50 02 FF

On

y0 50 03 FF

Off

y0 50 02 FF

On

8x 09 04 63 FF

CAM_MemoryInq

8x 09 04 3F FF

SYS_MenuModeInq

8x 09 06 06 FF

CAM_LR_ReverseInq

8x 09 04 61 FF

CAM_PictureFlipInq

p: Flicker Settings(0: OFF, 1: 50Hz, 2:

8x 09 04 66 FF

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ValueHD Corporation
y0 50 03 FF
CAM_RegisterValueI

8x 09 04 24 mm FF

y0 50 0p 0p ff

CAM_ColorGainInq

8x 09 04 49 FF

y0 50 00 00 00 0p FF

CAM_IDInq

8x 09 04 22 FF

y0 50 0p 0q 0r 0s FF

nq

Off
mm: Register No. (00 to FF) pp: Register
Value (00 to FF)
p: Color Gain setting 0h (60%) to Eh
(200%)
pqrs: Camera ID
ab: Factory Code(00: VHD, 01:MR,
08:T)
cd: Hardware Version

CAM_VersionInq

8x 09 00 02 FF

y0 50 ab cd
mn pq rs tu vw FF

mnpq: ARM Version

rstu: FPGA Version
vw: Camera model
01: C Type
02: M Type
03: S Type

VideoSystemInq

IR_Receive

8x 09 06 23 FF

8x 09 06 08 FF

y0 50 00 FF

1920x1080i60

y0 50 01 FF

1920x1080p30

y0 50 02 FF

1280x720p60

y0 50 04 FF

NTSC

y0 50 05 FF

NTSC

y0 50 06 FF

NTSC

y0 50 07 FF

1920x1080p60

y0 50 08 FF

1920x1080i50

y0 50 09 FF

1920x1080p25

y0 50 0A FF

1280x720p50

y0 50 0C FF

PAL

y0 50 0D FF

PAL

y0 50 0E FF

PAL

y0 50 02 FF

On

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y0 50 03 FF
Pan-tiltMaxSpeedInq

8x 09 06 11 FF

Pan-tiltPosInq

8x 09 06 12 FF

CAM_TypeInq

8x 09 00 03 FF

y0 50 ww zz FF

Off
ww: Pan Max Speed
zz: Tilt Max Speed

y0 50 0w 0w 0w 0w

wwww: Pan Position

0z 0z 0z 0z FF

zzzz: Tilt Position

y0 50 01 FF

C Type

y0 50 02 FF

M Type

y0 50 03 FF

S Type
Version dater: Big Version Numberss:

CAM_DateInq

8x 09 00 04 FF

y0 50 0r ss uu uu vv ww 0D FF

Little Version Numberuuuu: Yearvv:

Monthww: Day

CAM_ModeInq

8x 09 04 A6 FF

y0 50 00 FF

Mode0

y0 50 02 FF

Mode2
p: Gain Limit

CAM_GainLimitInq

8x 09 04 2C FF

y0 50 0q FF

CAM_DHotPixelInq

8x 09 04 56 FF

y0 50 0q FF

CAM_AFSensitivityI
nq

8x 09 04 58 FF

p: Dynamic Hot Pixel Setting (0: 0ff,

level 1 to 6)

y0 50 01 FF

High

y0 50 02 FF

Normal

y0 50 03 FF

Low

CAM_BrightnessInq

8x 09 04 A1 FF

y0 50 00 00 0p 0q FF

pq: Brightness Position

CAM_ContrastInq

8x 09 04 A2 FF

y0 50 00 00 0p 0q FF

pq: Contrast Position

y0 50 00 FF

Off

y0 50 01 FF

Flip-H

y0 50 02 FF

Flip-V

y0 50 03 FF

Flip-HV

y0 50 00 00 0p 0q FF

pq: Iridix Position

y0 50 00 FF

Top

y0 50 01 FF

Center

CAM_FlipInq

8x 09 04 A4 FF

CAM_IridixInq

8x 09 04 A7 FF

CAM_AFZone

8x 09 04 AA FF

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y0 50 02 FF
CAM_ColorHueInq

CAM_AWBSensitivit
yInq

8x 09 04 4F FF

8x 09 04 A9 FF

Bottom

y0 50 00 00 00 0p FF

p: Color Hue setting 0h ( 14 dgrees) to

Eh ( +14 degrees

y0 50 00 FF

High

y0 50 01 FF

Normal

y0 50 02 FF

Low

Block Inquiry Command List

Command

CAM_LensBlockInq

Command packed

8x 09 7E 7E 00 FF

Inquiry Packet

y0 50 0u 0u 0u 0u 00 00 0v 0v
0v 0v 00 0w 00 FF

Comments
uuuu: Zoom Position
vvvv: Focus Position
w.bit0: Focus Mode 1: Auto 0: Manual
pp: R_Gain
qq: B_Gain
r: WB Mode
s: Aperture

CAM_CameraBlockIn
q

8x 09 7E 7E 01 FF

y0 50 0p 0p 0q 0q 0r 0s tt 0u vv
ww 00 xx 0z

FF

tt: AE Mode
u.bit2: Back Light
u.bit1: Exposure Comp.
vv: Shutter Position
ww: Iris Position
xx: Bright Position
z: Exposure Comp. Position

CAM_OtherBlockInq

8x 09 7E 7E 02 FF

y0 50 0p 0q 00 0r 00 00 00 00
00 00 00 00 00

29

FF

p.bit0: Power 1:On, 0:Off

q.bit2: LR Reverse 1:On, 0:Off
r.bit3~0: Picture Effect Mode

ValueHD Corporation
p: AF sensitivity
q.bit0: Picture flip(1:On, 0:Off)
rr.bit6~3: Color Gain(0h(60%) to
CAM_EnlargementBl
ockInq

8x 09 7E 7E 03 FF

y0 50 00 00 00 00 00 00 00 0p

Eh(200%))

0q rr 0s 0t 0u

s: Flip(0: Off, 1:Flip-H, 2:Flip-V,

FF

3:Flip-HV)
t.bit2~0: NR2D Level
u: Gain Limit

Note:
The [x] in the above table is the camera address, [y] = [x + 8].

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Pelco-D Protocol Command List

Function

Byte1

Byte2

Byte3

Byte4

Byte5

Byte6

Byte7

Up

0xFF

Address

0x00

0x08

Pan Speed

Tilt Speed

SUM

Down

0xFF

Address

0x00

0x10

Pan Speed

Tilt Speed

SUM

Left

0xFF

Address

0x00

0x04

Pan Speed

Tilt Speed

SUM

Right

0xFF

Address

0x00

0x02

Pan Speed

Tilt Speed

SUM

Zoom In

0xFF

Address

0x00

0x20

0x00

0x00

SUM

Zoom Out

0xFF

Address

0x00

0x40

0x00

0x00

SUM

Focus Far

0xFF

Address

0x00

0x80

0x00

0x00

SUM

Focus Near

0xFF

Address

0x01

0x00

0x00

0x00

SUM

Set Preset

0xFF

Address

0x00

0x03

0x00

Preset ID

SUM

Clear Preset

0xFF

Address

0x00

0x05

0x00

Preset ID

SUM

Call Preset

0xFF

Address

0x00

0x07

0x00

Preset ID

SUM

Auto Focus

0xFF

Address

0x00

0x2B

0x00

0x01

SUM

Manual Focus

0xFF

Address

0x00

0x2B

0x00

0x02

SUM

Query Pan Position

0xFF

Address

0x00

0x51

0x00

0x00

SUM

Query Pan Position Response

0xFF

Address

0x00

0x59

Value High

Value Low

Byte

Byte

Query Tilt Position

0xFF

Address

0x00

0x53

0x00

0x00

Query Tilt Position Response

0xFF

Address

0x00

0x5B

Value High

Value Low

Byte

Byte

Query Zoom Position

0xFF

Address

0x00

0x55

0x00

0x00

0xFF

Address

0x00

0x5D

Value High

Value Low

Byte

Byte

Query Zoom Position

Response

31

SUM
SUM
SUM
SUM
SUM

ValueHD Corporation

Pelco-P Protocol Command List

Function

Byte1

Byte2

Byte3

Byte4

Byte5

Byte6

Byte7

Byte8

Up

0xA0

Address

0x00

0x08

Pan Speed

Tilt Speed

0xAF

XOR

Down

0xA0

Address

0x00

0x10

Pan Speed

Tilt Speed

0xAF

XOR

Left

0xA0

Address

0x00

0x04

Pan Speed

Tilt Speed

0xAF

XOR

Right

0xA0

Address

0x00

0x02

Pan Speed

Tilt Speed

0xAF

XOR

Zoom In

0xA0

Address

0x00

0x20

0x00

0x00

0xAF

XOR

Zoom Out

0xA0

Address

0x00

0x40

0x00

0x00

0xAF

XOR

Focus Far

0xA0

Address

0x00

0x80

0x00

0x00

0xAF

XOR

Focus Near

0xA0

Address

0x01

0x00

0x00

0x00

0xAF

XOR

Set Preset

0xA0

Address

0x00

0x03

0x00

Preset ID

0xAF

XOR

Clear Preset

0xA0

Address

0x00

0x05

0x00

Preset ID

0xAF

XOR

Call Preset

0xA0

Address

0x00

0x07

0x00

Preset ID

0xAF

XOR

Auto Focus

0xA0

Address

0x00

0x2B

0x00

0x01

0xAF

XOR

Manual Focus

0xA0

Address

0x00

0x2B

0x00

0x02

0xAF

XOR

Query Pan Position

0xA0

Address

0x00

0x51

0x00

0x00

0xAF

XOR

0xA0

Address

0x00

0x59

Value High

Value Low

Byte

Byte

0xAF

XOR

0xA0

Address

0x00

0x53

0x00

0x00

0xAF

XOR

0xA0

Address

0x00

0x5B

Value High

Value Low

Byte

Byte

0xAF

XOR

0xA0

Address

0x00

0x55

0x00

0x00

0xAF

XOR

0xA0

Address

0x00

0x5D

Value High

Value Low

Byte

Byte

0xAF

XOR

Query Pan Position

Response
Query Tilt Position
Query Tilt Position
Response
Query Zoom Position
Query Zoom Position
Response

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Menu Setting
1. MENU

EXPOSURE

Press [MENU] button to display the main menu

on the normal screen, using arrow button to move
the cursor to the item to be set. Press the [HOME]
button to enter the corresponding sub-menu.
MENU
Exposure

Mode

Auto

ExpCompMode

Off

Backlight

Off

Gain Limit

Anti-Flicker

Off

DRC

Color
Image
P/T/Z

Select Item

Noise Reduction

Change Value
[Menu] Back

Setup
Restore Default

Mode: Exposure mode. Optional items: Auto,

Manual, SAE, AAE, Bright
ExpCompMode: Exposure compensation mode,

[Home] Enter

Optional items: On, Off (Effective only in Auto

[Menu] Exit

mode)
ExpComp: Exposure compensation value,
Optional items:-7 ~ 7(Effective only in

2. EXPOSURE

ExpComp Mode item to On)

Move the cursor to the Exposure item in the

Gain Limit: Maximum gain limit. Optional

main menu and press [home] button, EXPOSURE

items: 0 ~ 15 (Effective only in Auto, AAE, Bright

menu appears, as shown in the following figure.

mode)
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Backlight: Set the backlight compensation,

COLOR

Optional items: On, Off (Effective only in Auto

mode )
DRC: DRC strength, Optional items: 0 ~ 8.
Bright: Intensity control, Optional items: 00~17.
(Effective only in Bright mode)
Anti-Flicker Flicker: Anti-flicker. Optional
items: Off, 50Hz, 60Hz (Effective only in Auto,
Bright mode)
Iris: Aperture value. Optional items: F1.8, F2.0,

WB Mode

Auto

RG Tuning

BG Tuning

Saturation

100%

Hue

IR Filter

AWB sens

Low

Style

Style1

F2.4,F2.8,F3.4,F4.0,F4.8,F5.6,F6.8,F8.0,F9.6,F11.0,
Select Item

CloseEffective only in Manual, AAE mode

Change Value

Shutt: Shutter value. Optional items: 1/30,1/60,

[Menu] Back

1/90,1/100,1/125,1/180,1/250,1/350,1/500,1/725,1/1

WB-Mode: White balance mode. Optional

000,1/1500,1/2000,1/3000,1/4000,1/6000,1/10000

items: Auto, Indoor, Outdoor, One Push(ok),Manual

(Effective only in Manual, SAE mode)

RG: Red gain. Optional items: 0~255Effective

only in Manual mode

3. COLOR

BG: Blue gain. Optional items: 0~255

Move the cursor to the Color item in the main

Effective only in Manual mode

menu and press [home] button, COLOR menu

RG Tuning: Red gain fine-tuning, Optional

appears, as shown in the following figure.

items: -10~10Effective only in Auto, Indoor,

Outdoor mode
BG Tuning :Blue gain fine-tuning, Optional
items: -10~10Effective only in Auto, Indoor,
Outdoor mode
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ValueHD Corporation

Sat.: Saturation. Optional items: 60% ~ 200%.

Luminance: Brightness adjustment. Optional

Hue: Chroma adjustment, Optional items:0 ~

items: 0 ~ 14

14

Contrast: Contrast adjustment. Optional items:

IR Filter: IR Filter, Optional items: 1 ~ 3

0 ~ 14

AWB sens: The white balance sensitivity,

Sharpness: Sharpness adjustment. Optional

Optional items: Normal, High, Low.

items: Auto, 0 ~ 15

Style: Optional items: Style1, Style2, Style3.

Flip-H: Image flipped horizontally. Optional

items: On, Off.
Flip-V: Image Flip Vertical. Optional items: On,

4. IMAGE
Off

Move the cursor to the Image item in the main

B&W-Mode: Image color. Optional items: On,

menu and press [home] button, IMAGE menu

Off

appears, as shown in the following figure.

Gamma: Optional items: Default, 0.45, 0.5,

IMAGE

0.56, 0.63

Luminance

Contrast

Sharpness

Flip-H

Off

Flip-V

Off

B&W-Mode

Off

Gamma

Default

Select Item
Change Value
[Menu] Back

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ValueHD Corporation

following figure.

5. P/T/Z

NOISE REDUCTION

P/T/Z

NR2D-Level 3

SpeedByZoom On
AF-Zone

Center

AF-Sense

Low

NR3D-Level 3
D-HotPixel

Off

Select Item

Select Item

Change Value

Change Value

[Menu] Back

[Menu] Back

NR2D-Level: 2D noise reduction. Optional

SpeedByZoom: The depth of field scale switch,

items: Off, Auto, 1 ~ 5

Optional items: On, Off

NR3D-Level: 3D noise reduction. Optional

AF-Zone: Interested in focusing area, Optional

items: Off, 1 ~ 8

items: Top, Center, Bottom

D-HotPixel: Dynamic bad points, Optional

AF-Sense: Automatic focusing sensitivity

items: Off, 1 ~ 5

options, Optional items: Low, Normal, High

7. SETUP
6. NOISE REDUCTION

Move the cursor to the Setup item in the main

Move the cursor to the Noise Reduction item in

menu and press [home] button, SETUP menu

the main menu and press [home] button, NOISE

appears, as shown in the following figure.

REDUCTION menu appears, as shown in the

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ValueHD Corporation

When set to On, useless in 88 30 01 FF

SETUP
Language

EN

Protocol

VISCA

V_Address

V_AddrFix

Off

Net Mode

Serial

Baudrate

9600

Command
Net Mode: Set the serial port control
networking, Optional items: Serial, Paral
Baudrate: Serial port baud rate. Optional items:
2400, 4800, 9600

8. RESTORE DEFAULT
Move the cursor to the Restore Default item in
the main menu and press [home] button, RESTORE

Select Item

DEFAULT menu appears, as shown in the following

Change Value

figure.

[Menu] Back

RESTORE DEFAULT

Language: menu language, Optional items: EN,

Restore?

Chinese

No

Protocol: Control protocol type. Optional items:

AUTO, VISCA, PELCO-D, PELCO-P
V_Address: Protocol address, To be decided
according to the agreement, AUTO, VISCA protocol
Optional items: 1 ~ 7
P_D_Address: PELCO-D protocol Optional
Change Value

items: 0 ~ 254

[Home] OK

P_P_Address: PELCO-P protocol Optional

[Menu] Back

items: 0 ~ 31
V_AddrFix: If I can change through the serial

Restore: Confirm restore factory settings.

port of infrared switch, Optional items: On, Off

Optional items: Yes, No

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ValueHD Corporation

Note: Press [HOME] button to confirm, All

parameter restore default, Include IR Remote
address and VISICA Address
Save: Save Options. Optional items: Yes, No.

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ValueHD Corporation

Equipment Setup and internet connection

1.

Operating Environment

Operating System: Windows 2000/2003/XP/vista/7

Network Protocol: TCP/IP
Client PC: P4/128MRAM/40GHD/ support scaled graphics card, support DirectX8.0 or more advanced version.

2.

Equipment Installation

1) Connect internet camera to your internet or to your PC directly via internet cable.
2) Turn on DC12V power.
3) The orange light of internet port lit on, green light flashing, and the physical connection finished.

3.

Internet Connection

Connection ways between internet camera and computer, as picture 1.1 and picture 1.2 shown:

Picture 1.1 connect by internet cable

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ValueHD Corporation

Picture 1.2 Connect by router /interchanger

IP camera visited/ controlled by LAN

1

Setup IP address

1.1 Connect IP Camera to internet (or PC), then turn on the power on IP Camera, shown as above. IP address can
be searched via update software(software upgrading tool,named upgrade_En.exe in small CD in package). shown
as below:
Run upgrade_En.exe (UPGRADE v1.8) by CD-Rom, click [Search].The software will show the current LAN
camera's IP address, subnet mask number, network gateway number and camera MAC serial number etc, shown as
below:

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ValueHD Corporation

If IPC IP address and PC IP address not in the same internet segment, upgrade_En.exe can modify IP
address, subnet mask and port number etc. accordingly.
In UPGRADE v1.8, select the camera needed to be modified, shown as below:

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ValueHD Corporation

Click config then go to below:

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ValueHD Corporation

Enter new IP in "IP" bar, subnet mask in "Mask" bar, Gateway,First DNS, MAC address,and click Set.
Shown as above.(For example: if your PC IP is 192.168.1.88, then camera IP must be 192.168.1.xx, the first,
second, third number must keep the same)
NOTE!
IP camera default IP address"192.168.100.88", user "admin", password "admin".

Visit/Access IP Camera

2.1 Input http://192.168.100.88 to IE ( better with IE web browser, others will cause little latency),a login
window pop up, input login name: admin, password: admin, shown as below:
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ValueHD Corporation

2.2 Input login name and password, click "confirm", then pop up below window,language select button on the
left bottom:

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ValueHD Corporation

NOTE
If user first time use this camera by internet (only for new user), must install a player software (VLC).
Please go to http://4dx.pc6.com/xy/vlcplayer.zip,pop out the download window, clickSave. Then Install VLC
(player software),

After installation,login again,will show as above:

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ValueHD Corporation

IP Camera accessed/controlled by WAN (internet)

1.

Setup IPC accessed/controlled by dynamic DNS

2 dynamic DNS available:
Dyndns.org,
3322.org

1.1 Router Port Mapping:

Take TP-LINK router for example,enter Router Home Page (interface page),select Transit control Transit rule"--"Virtual server"-- Virtual service ,add a new port number in Outside Port ,add a new
port number in inside port, put camera IP address to IP address,then select Apply and
Add,shown as below: (sorry,we do not have English Version TP-Link here,so put the Chinese Version
picture for reference,the position is the same)

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ValueHD Corporation

2.

Dynamic DNS visit camera

1.1 Camera accessed by dynamic DNS
Set domain name to camera, setup the parameter, then dynamic DNS can access camera.
Access linkhttp://hostname :port number
For example, setup host computer name: youdomain.f3322.org, camera port number: 554,
Access link should be: http://youdomain.3322.org:554
NOTE
If camera port default as 80,then unnecessary to input port number, use host name can access camera
directly .

VLC stream media player monitoring

1.

Visit VLC media server procedure

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ValueHD Corporation

1.1 Open VLC media player, click "Media"

"Open Network Steam", or click "Ctrl+N"; as below:

1.2 Input URL address: rtsp://ip: port number/1 (Main stream); rtsp://ip: port number/2(sub stream)(When
RTSP port number default value is 554,then can be omitted as rtsp://ip/1 or rtsp://ip/2)

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ValueHD Corporation

IP Camera parameter setup

1

Homepage introduction
1.1 Menu
All pages include 2 menu bars:
Real time monitoring: displaying video image
Parameter setup: with function buttons
1.2 Video viewing window
Video viewing window must be same as video resolution, the bigger the resolution is, the bigger the playing

area is. Double click viewing window, will show full-screen, double click again, will return to initialized size.
Status bar in viewing window shown as below

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ValueHD Corporation

1 Video playback pause button: control real-time video pause, stop the last picture, click recoverable video
again.
2 Audio control buttons: can set slient mode.
3Full screen switch button.
1.3 PTZ Setup

1) PTZ direction control box: Up, down, left, right, home oblique button as above
2) Rate: Vertical speed can be chosen as 1 ~ 24, horizontal direction at the rate of 1 ~ 20.
select corresponding speed and click direction button to realize PTZ speed up or speed down.
3) Zoom In/Zoom out: for zooming in or zooming out, Focus In/ Focus Out: Focusing on distant
objects or Focusing on close objects.
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ValueHD Corporation

4) Set/Call: When PTZ turn to expected position, can set up a number of preset that user want. click
"Set" button,when PTZ turn to other position, click "Call" button,PTZ turn back to preset
position.
1.4 Language selection

Chinese/English

Media
1.1 Video Setup,please click "Video"

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ValueHD Corporation

1)

Video format

Support 50HZ(PAL)and 60HZ(NTSC),and Dial priority three formats.

2)

Video Coding

Support baseline and mainprofile format

3)

Resolution

Main bit flow support 1920x1080,1280x720,minor bit flow support 640x360,320x180,the bigger
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ValueHD Corporation

resolution is, the clearer the image will be, more network bandwidth will be taken.
4)

Bit Rate

User can assign bit flow/stream, normally speaking, the bigger bit flow is, the clearer the image will be.
The bit allocation must combine with network bandwidth, when the network bandwidth is too narrow
and the allocated bit flow is too big, will cause video signal flow not to be transmitted normally, the
video effect will be worse.
5)

Maximum frame rate:

User can specify the size of the frame rate, generally, the frame rate greater, the image more smooth;
Frame rate is smaller, the more sense of beating.
6)

Bit Rate:

Code stream control way:

Constant bit rate: video coder will be coding according to preset speed
Variable bit rate: video coder will adjust the speed based on preset speed to gain the best image quality.
7)

I key frame interval:

Set interval between 2 I frame, the bigger interval is, the response will be lower from viewing window.
8)

Fluctuate level

Restrain the fluctuation magnitude of variable rate, grade 1 ~ 6

2

Image Setup,please click Image

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ValueHD Corporation

1)

Brightness

Image bright 0~100, slider control, on the right shows the corresponding numerical. Default 43.
2)

Saturation

Saturation 0~100, slider control, on the right shows the corresponding numerical. Default 50.
3)

Contrast
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ValueHD Corporation

Contrast0~100, slider control, on the right shows the corresponding numerical. Default 57.
4)

Sharpness

Sharpness0~100, slider control, on the right shows the corresponding numerical. Default 16.
5)

Hue

Hue 0~100, slider control, on the right shows the corresponding numerical. Default 50.
6)

Distortion

Adjusted the wide-angle lens image distortion occurs, controllable range 0 ~ 100, right shows the
corresponding numerical. Default 0.
7)

Flip & Mirror

Tick Flip to realize image upside down, tick mirror to realize image around the mirror. Default not tick.
8)

Button

Adjusting the parameters, press "apply" button to save, press "cancel" button to cancel the adjustment of
the parameters, press "default" button obtain the default value.
3

Audio Setup,please click Audio

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ValueHD Corporation

1)

Audio Type

Audio type AAC

2)

Sample rate

Sample rate 44.1 K and 48 K,selectable.

3)

Bit rate

Bit rate 96k,128k,256k,selectable

4)

Input Type

line in only
5)

Input VolL

The volume of the left channel

6)

Input VolR

The volume of the right channel

7)

Button
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ValueHD Corporation

Press "apply" button to save parameters, press "cancel" button to cancel parameter
4

System Setting,please click System

1)

Work Mode

Work Mode RTSP

2)

Reboot

Click the "Reboot" button, system restart.

3)

User and password

The user can modify the password (letters and Numbers only)
4)

Apply / Cancel

Modify password and click the "apply" button to the login page, press "cancel" button to cancel
password change.
5

Network Setting,please click Network

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ValueHD Corporation

1)

Lan Settings

Default the IP address is 192.168.100.88, The MAC address can be modified.

2)

Port Settings

IP address identifies the network device, the device can run multiple web applications, each network
program using network port to transmit data, so data transmission to be carried out between the port and
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ValueHD Corporation

port. Port setting is to set up WEB SERVER program using which port to transmit. When port mapping,
need to be consistent with the port number(default port: 80)
3)

RTSP Port

Network camera support RTSP protocol, use the VLC tools broadcast.
4)

TCP Port

Support TCP protocol, default port: 5678.

5)

Apply / Cancel

Modify network parameters then press "Apply" button to modify network parameters, press "Cancel"
button to cancel network parameters.
6

Device Information,please click information

Show the current device information, as shown below.

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Network Control
1.

View from Web browser (better in IE)

To view from web browser, firstly need to check camera IP address. There are 2 methods to check:
Method 1: press * and # and 4 on remote controller one by one, the camera IP address will be shown on

screen.
Method 2: connect camera to PC with ethernet cable, use upgrade_En.exe to search for IP address

Please enter the IP address, username, password to web browser you have got via the above methods,
then enter network control/viewing.

2.

Change IP address,2 methods as below:

Method 1: On web control page, find Network--->Change IP---->Click Apply----> Restart camera

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Method 2: Open upgrade_En.exe, change IP and click Set

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3.

Once IP changed, need to restart the camera. 2 methods to restart as below:

Method 1: Turn off and turn on manually to restart camera
Method 2: On web page, find System and click Apply (when under remote controlling environment,
better use this method)

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V500N PTZ ON IP NETWORK

V500N currently supports various PTZ control methods, including RS232, RS485, IR remote control, HTTP
CGI, and TCP protocol.
The following is the detailed description about HTTP CGI and TCP Protocol control methods.

1. TCP Protocol Method

V500N implements TCP server inside, there is a port configurated by Web for receiving the connection from
TCP client,the TCP port number is 5678. Once connection between client and server set up, the client will send
PTZ command to server,the server then parse and execute PTZ command.
PTZ command format is based on VISCA Protocol to define, details as below:
Command

Zoom

Function

Command Packet

Comments

Stop

81 01 04 07 00 FF

Tele(Standard)

81 01 04 07 02 FF

Wide(Standard)

81 01 04 07 03 FF

Tele(Variable)

81 01 04 07 2P FF

Wide(Variable)

81 01 04 07 3P FF

Stop

81 01 04 08 00 FF

Far(Standard)

81 01 04 08 02 FF

Near(Standard)

81 01 04 08 03 FF

Far(Variable)

81 01 04 08 2P FF

Near(Variable)

81 01 04 08 3P FF

Auto Focus

81 01 04 38 02 FF

Manual Focus

81 01 04 38 03 FF

Auto/Manual

81 01 04 38 10 FF

Up

81 01 06 01 VV WW 03 01 FF

VV: Pan speed 0x01 (low speed) to 0x18

Down

81 01 06 01 VV WW 03 02 FF

(high speed)

Left

81 01 06 01 VV WW 01 03 FF

WW: Tilt speed 0x01 (low speed) to 0x14

P = 0(low speed) - 7(high speed)

Focus

Pan & tilt

P = 0(low speed) - 7(high speed)

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Preset position

Right

81 01 06 01 VV WW 02 03 FF

UpLeft

81 01 06 01 VV WW 01 01 FF

UpRight

81 01 06 01 VV WW 02 01 FF

DownLeft

81 01 06 01 VV WW 01 02 FF

DownRight

81 01 06 01 VV WW 02 02 FF

Stop

81 01 06 01 VV WW 03 03 FF

Home

81 01 06 04 FF

Reset

81 01 04 3F 00 PP FF

Set

81 01 04 3F 01 PP FF

Recall

81 01 04 3F 02 PP FF

(high speed)

PP:

Position

0x64-0xFE)

2. HTTP CGI Method

V500N integrated with web server inside, support CGI related with PTZ.
2.1 Pan and Tilt control URL format as below:
http://[Camera IP]/cgi-bin/ptzctrl.cgi?ptzcmd&[action]&[pan speed]&[tilt speed]
More descriptions:
[Camera IP]: V500N IP address;
[action] includingup, down, left, right, ptzstop;
[pan speed] : 1(low speed) 24(high speed);
[tilt speed]: 1(low speed) 20(high speed).
2.2 Zoom control URLformat as below:
http://[Camera IP]/cgi-bin/ptzctrl. cgi?ptzcmd&[action]&[zoom speed]
More descriptions:
[Camera IP]: V500N IP address;
[action] including: zoomin, zoomout, zoomstop;
[zoom speed]: 0(low speed) 7(high speed).
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2.3 Focus control URLformat as below:

http://[Camera IP]/cgi-bin/ptzctrl.cgi?ptzcmd&[action]&[focus speed]
More descriptions:
[Camera IP]: V500N IP address;
[action] including: focusin, focusout, focusstop;
[focus speed]: 0(low speed) 7(high speed)
2.4 Preset Position control URL format as below:
http://[Camera IP]/cgi-bin/ptzctrl.cgi?ptzcmd&[action]&[position number]
More descriptions:
[Camera IP]: V500N IP address;
[action] including: posset, poscall;
[position number]: 0-89,100-254.

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Maintenance and Troubleshooting

Camera Maintains

If camera will not be used for a long time, please turn off the power switch, disconnect AC power cord
of AC adaptor to the outlet.

Use soft cloth or tissue to clean the camera cover.

Please use the soft dry cloth to clean the lens. If the camera is very dirty, clean it with diluted neuter
detergent. Do not use any type of solvents, which may damages the surface.

Unqualified Application

No shooting extreme bright object for a long period of time, such as sunlight, light sources, etc.

No operating in unstable lighting conditions, otherwise image will be flickering.

No operating close to powerful electromagnetic radiation, such as TV or radio transmitters, etc.

Troubleshooting
Image

No image
1. Check whether the power cord is connected, voltage is OK, POWER lamp is light.
2. Check whether the camera can self-test after startup.
3. Check the BOTTOM switch and make sure the two switches are both set OFF.
4. Check video cable is connected correctly.

Abnormal display of image

Check video cable is connected correctly.

Image dithering even at widest zoom position

1. Check whether camera is fixed correctly.
2. Make sure if there are something like vibration machine or other things nearby.
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IE browser not video image IE

When IPC first time accessed by Internet Explore (IE or other web browser),must install plug-in.
Installation: Visit IP Camera address, click [Download ], download dialog box will pop up, select [Run]
or [Save] to download. After downloading finished,the installation interface pops up, it will automatically install
the plug-in, when installation finished, the video image is displayed.

Unable to access IP Camera by IE browser.

1. Access to the network with PC can test whether network works, in this way to get rid of cable failure,
network failure caused by PC virus until the PC can be Ping.
2. Disconnect IP Camera with network, IP Camera and PC are connected, according to the proper operations
to re-set the IP address.
3. Check the server's IP address and subnet mask and gateway address.
4. MAC addresses conflict.
5. Web port is occupied by other devices.

When modify IP address in an incorrect way cause the wrong IP address or forget web passwords,

press the IR remote controller "[*]+[]+[Manual]" to restore the default value (Default IP: 192.168.100.88
Default username: admin Default password: admin)

Sound

No sound

1. Please check audio connection to host PC.

2. Please check IP Camera audio parameter setup, if intercepting function on.

Control

IR remote controller cannot control the camera

1. Change the battery
2. Check the camera working mode.
3. Check IR address of the Remote Commander is set correctly.

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Serial communication cannot control the camera

1. Check the camera working mode.
2. Check control cable is connected correctly.

Copyright Notice
All contents of this manual, whose copyright belongs to ValueHD Corporation. Cannot be cloned, copied
or translated without the permission of the company. Product specifications and information which were referred
to in this document are for reference only, and the content will be updated at any time without prior notice
ValueHD Corporation
2014/11

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