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Tourist Transport Management Exam

This document is an exam for a Master's course in Tourism Management. It contains 10 questions about tourist transport management and road transport. The questions cover topics such as the role of transportation in tourism development, forecasting tourist transport demand, market segments for tourist transport operations, costing and marketing in the tourist transport business, the role of managers and customer care, training tour coach drivers, market constraints, and regulations and capital requirements for setting up a transport business. Students have 3 hours to answer 5 of the questions in about 600 words each.

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virender singh
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73 views2 pages

Tourist Transport Management Exam

This document is an exam for a Master's course in Tourism Management. It contains 10 questions about tourist transport management and road transport. The questions cover topics such as the role of transportation in tourism development, forecasting tourist transport demand, market segments for tourist transport operations, costing and marketing in the tourist transport business, the role of managers and customer care, training tour coach drivers, market constraints, and regulations and capital requirements for setting up a transport business. Students have 3 hours to answer 5 of the questions in about 600 words each.

Uploaded by

virender singh
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

No.

of Printed Pages : 2 MTM-14/MTTM-14


MASTER OF ARTS IN TOURISM
MANAGEMENT (MTM) / MASTER OF TOURISM
AND TRAVEL MANAGEMENT (MTTM)
Term-End Examination
1-17-' =47E,-4
'1 June, 2019

MTM 14/MTTM 14 : TOURIST TRANSPORT


- -

MANAGEMENT (ROAD TRANSPORT)

Time : 3 hours Maximum Marks : 100

Note : Attempt any five questions in about 600 words


each. All questions carry equal marks.

1. "Transportation plays a vital role in Tourism


Development of a nation." Justify this statement
with examples. 20

2. Write short notes on the following : 2x10=20


(a) Air Transport
(b) Passenger Amenities provided by Indian
Railways

3. Explain forecasting of Tourist Transport


Demand for a destination. 20

4. Explain the various market segments that a


Tourist Transport Operation (TTO) can target. 20
MTM-14/MTTM-14 1 P.T.O.
5. Write short notes on the following : 2x10=20
(a) Concept of Costing in Tourist Transport
Business
(b) Personal Selling in Tourist Transport
Business

6. Explain the role of a manager in tourist


transport organization. Why is it important for a
manager to know rules and regulations in
respect of the operation of a tourist vehicle ? 20

7. Define customer care Explain the norms to


practise customer care in tourist transport
business. 20

8. Explain task, duties, skills, knowledge, personal


qualities of a tour coach driver. Also highlight
the importance of briefing and training of a tour
coach driver. 20

9. Explain tourist transport market constraints.


Also discuss the measures to overcome these
constraints. 20

10. Write short notes on the following : 2x10=20


(a) Offences and Penalties Procedures under
Motor Vehicle Act
(b) Capital Requirement for setting up a Tourist
Transport Business

MTM-14/MTTM-14 2 3,500

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