HD Color Video Camera

WT9710-12 U23H/WT9710-20
NDI/WT9710-30 NDI User Manual
 Attentions

Electric Safety
Installation and operation must accord with electric safety standard
Caution to transport
Avoid stress, vibration and soakage in transportation, storage and installation.
Polarity of power supply
The power supply of the product is ±12V, the max electrical current is 2A .Polarity of the power supply drawing.

Careful of installation
Never move the camera by seizing the camera head. Don’t rotate camera head by hand; otherwise, mechanical
trouble will occur.
This series item must be put on the smooth desk or platform, and it can not be installed slant ways;
If the camera is installed on TV or computer, the base can be fixed by four double-sided adhesive trays.
Don’t apply in corrosive liquid, as or solid environment to avoid the cover which is made up of organic material.
To make sure no obstacle in rotation range.
Never power on before installation is completed.

Don’t disassemble discretionarily.

We are not responsible for any unauthorized modification or dismantling.

Attention
Electromagnetic filed under certain rate may affect camera image!

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 Content

1. Fast Installation ........................................................................................................................................................4

1.1 Camera Interface Explanation ........................................................................................................................4
1.2 Power-on Initial Configuration .......................................................................................................................4
1.3 Video Output ..................................................................................................................................................4
2. Product Overview.....................................................................................................................................................7
2.1 Product Introduction ......................................................................................................................................7
2.1.1 Product Model.....................................................................................................................................7
2.1.2 Dimension………………………………...........................................................................................................8
2.1.3 Accessory.............................................................................................................................................8
2.2 Main Features ................................................................................................................................................9
2.2.1 Camera Performance...........................................................................................................................9
2.2.2 Network Performance .........................................................................................................................9
2.3 Technical Specification .................................................................................................................................10
2.4 Interface Instruction .....................................................................................................................................11
2.4.1 External Interface ..............................................................................................................................11
2.4.2 Bottom Dial Switch ............................................................................................................................13
2.4.3 RS-232 interface ................................................................................................................................13
3. Application Instruction ...........................................................................................................................................15
3.1 Video Output ........................................................................................................................................15
3.1.1 Power-On Initial Configuration ..........................................................................................................15
3.1.2 Video Output .....................................................................................................................................15
3.2 Remote Controller ........................................................................................................................................16
3.2.1 Keys Introduction
3.2.2 Applications .......................................................................................................................................17
3.3 Menu Setting ................................................................................................................................................18
3.3.1 Main menu ........................................................................................................................................18
3.3.2 System setting ...................................................................................................................................19
3.3.3 Camera setting ..................................................................................................................................19
3.3.4 P/T/Z ..................................................................................................................................................22
3.3.5 Video Format .....................................................................................................................................22
3.3.6 Version...............................................................................................................................................23
3.3.7 Restore Default ..................................................................................................................................23
4. Network Connection ..............................................................................................................................................24
4.1 Connecting Mode .........................................................................................................................................24
4.2 IE Log In ........................................................................................................................................................27
4.2.1 Web Client .........................................................................................................................................27
4.2.2 Preview ..............................................................................................................................................27
4.2.3 Playback.............................................................................................................................................27
4.2.4 Configuration .....................................................................................................................................27
4.2.5 Video Configuration ..........................................................................................................................28

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 4.2.6 Network Configuration ......................................................................................................................30
4.2.7 System Configuration ........................................................................................................................31
4.2.8 Logout ...............................................................................................................................................32
4.2.9 Wireless Network ..............................................................................................................................32
5. Serial Communication Control ...............................................................................................................................32
5.1 VISCA Protocol List .......................................................................................................................................32
5.1.1 Camera Return Command .................................................................................................................32
5.1.2 Camera Control Command ................................................................................................................33
5.1.3 Inquiry Command ..............................................................................................................................35
5.2 Pelco-D Protocol Command List ...................................................................................................................37
5.3 Pelco-P Protocol Command List ...................................................................................................................38
6. Camera Maintenance and Troubleshooting ...........................................................................................................38
6.1 Camera Maintenance ...................................................................................................................................38
6.2 Troubleshooting ........................................................................................................................................ …38

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 1. Fast Installation
1.1 Camera Interface Explanation

Figure 1.1 Interface of ST (standard) Series

1. Camera Lens 8. RS485 Input (left +,right-)

9. Audio Input Interface
2. Camera Base
10. 3G-SDI interface
3. Remote Controller Receiver Light 11. HDMI Interface
4. Bottom Dial Switch 12. 10/100M Network Interface
5. Tripod Screw Hole 13. DC12V Input Power Supply Socket
6. RS232 Control Interface (input )
7. RS232 Control Interface (output )

Figure 1.2 Interface of U3 (USB3.0) Series

1. Camera Lens 8. USB3.0 interface

2. Camera Base 9. Audio Input Interface
10. 10/100M Network Interface
3. Remote Controller Receiver Light 11. DC12V Input Power Supply Socket
4. Bottom Dial Switch
5. Tripod Screw Hole
6. RS232 Control Interface (input )
7. RS232 Control Interface (output )

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 Figure 1.3 Interface of U2 (USB2.0) Series

1. Camera Lens 7. RS232 Control Interface (output )

8. USB2.0 interface
2. Camera Base
9. Audio Input Interface
3. Remote Controller Receiver Light 10. 10/100M Network Interface
4. Bottom Dial Switch 11. DC12V Input Power Supply Socket
5. Tripod Screw Hole
6. RS232 Control Interface (input )

Figure 1.4 Interface of HD BaseT Series

1. Camera Lens 6. RS232(IN)
2. Camera Base 7. Audio-in
3. Remote Controller Receiver Light 8. HDBaseT
[Link] Screw Hole 9. Lan
5. Buttom Dial Switch 10. Power Supply

1.5 HM Model(HDMI Output)

1、Lens 4、Buttom Dial Switch 7、HDMI Output

2、Base 5、Tripod Screw Hole 8、LAN
3 、 Remote Controller Receiving 6、RS232(in) 9、Power supply
Light

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 1.6 U2U3 (USB2.0, USB3.0, HDMI Output)

1. Lens 5. Tripod Screw Hole 9. HDMI Output

2. Base 6. RS232 (IN) 10. LAN
3. Remote Controller Receiver Light 7. USB2.0 11. Power Supply
4. Buttom Dial Switch 8. USB3.0

Note: ST model is standard interface, U3 model is USB3.0 interface, U2 model has USB2.0 interface, HD model has HD BaseT interface.
Users should read the manual according to the special model.

1.2 Power on initial configuration

1) Power on: Connect DC12V power supply adapter with power supply socket.
2)Initial configuration: Power on with power indicator light on and remote control receiver light blinking, camera head moves from
bottom left to the bottom, and then goes to the HOME position (intermediate position of both horizontal and vertical ),while the
camera module stretches. When remote control receiver light stops blinking, the self-checking is finished
Note: If you set preset 0, when Power on self-test is completed, the camera automatically moves to the preset 0 position.

1.3 Video Output

1.3 Video Output
This series has a variety of video output; ST models have video output from LAN, HDMI and 3G-SDI, U3 models from LAN and USB3.0
which is compatible with USB2.0, and U2 models from LAN and USB2.0. HD models from LAN and HD-BaseT, HM Models from HDMI
and Lan; U2U3 models from LAN/USB2.0/USB3.0/HDMI ports.

1) Video Output from LAN

a. Network Cable Connection Port: ST Model--No.12 in Figure1.1; U3 Model--No. 8 in Figure1.2; U2 Model--No.8 in Figure [Link]
Model--No.9 in Figure1.5; U2U3 Model --No.10 in Figure1.6.
b. Webpage Login: Open your browser and enter [Link] in the address bar (factory default); press Enter to enter into the
login page; click on the “player is not installed, please download and install!" and follow the installation steps for installation.
Then enter the user name admin and password admin (factory default); press Enter to enter into the preview page, users can
carry out PTZ control, video recording, playback, configuration and other operations.
2) HDMI Video Output
a. HDMI Video Cable Connection: ST models refer to No.11 in Figure1.1. U2U3 models refer to No.9 in Figure1.6.
b. Connect the camera and the monitor via HDMII video cable; video output is available after camera self-test.
3) 3G-SDI Video Output
a. 3G-SDI video cable connection: ST models refer to No.10 in Figure1.1

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 b. Connect the camera and the monitor via 3G-SDI video cable; video output is available after camera self-test.
4) USB3.0 video output
a. USB3.0 video cable connection: U3 models refer to NO.7 in figure1.2.U2U3 models refer to No.8 in Figure1.6.
b. Connect the camera and the monitor via USB3.0 video cable, open video display software, select image device, and then video
output will be available.
5) USB3.0 compatible with USB2.0 output
a. USB3.0 video cable connection: U3 models refer to NO.7 in Figure1. 2.U2U3 models refer to No.8 in Figure1.6.
b. Connect the camera and the monitor via USB3.0 video cable, open video display software, select image device, and then video
output will be available.
6) USB2.0 video output
a. USB2.0 video cable connection: U2 models refer to NO.7 in Figure1. 3.U2U3 models refer to No.7 in Figure1.6.
b. Connect the camera and the monitor via USB2.0 video cable, open video display software, select image device, and then video
output will be available.
7) HDBaseT video output
a. IP cable connect: HD model pls refer to figure 1.0 No.8.
b. Connect the device, HD BaseT signal receiving device and the display together properly through the network cable and
video cable. Image could be displayed after the device finish self inspection.
HD Baset signal receiving device : HD Baset adapter box, input HD Baset signal, output HDMI signal.

Note: USB2.0 output and USB3.0 output is the same interface.

1.4 Bracket mount

Note: Bracket can only be wall mounted or upside down mounted on template and concrete wall, but can not be installed on
plasterboard.
1) Wall mount step

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2. Upside down mount step

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 2. Product overview

2.1 Product Introduction

2.1.1 Product Model

There are four main series according to different video formats, lens optical zooms, output interfaces and remote control modes.

Model NO.X—XXX—XXX—XX
IR ---IR Remote Controller
WR---Wireless Remote Controller

ST---Standard Interface
U2---USB2.0 Interface
U3---USB 3.0 Interface
HD---HD BaseT
HM-- HDMI
U2U3 - USB3.0, USB2.0, HDMI

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 05---05x Optical Zoom Lens
10---10 x Optical Zoom Lens
12---12x Optical Zoom Lens
20---20x Optical Zoom Lens
30-- 30x Optical Zoom Lens

S---1080P60 Downward Compatibility

(Support ST/HD/U3/U2U3 Interface)
M---1080P30Downward Compatibility

Please refer to corresponding features in this manual.

Note: 5Gwifi is optional for ST (standard) series only.

2.1.2 Dimension

Figure 2.2 Camera dimension

2.1.3 Accessory

When you unpack, check that all the supplied accessories are included:

Model Configur
ST/HD/HM Series U3 Series U2 Series U2U3 Series
NO. ation
Power adapter Power adapter 1 Power adapter 1 Power adapter 1
1piece piece piece piece
RS232 cable 1 USB2.0 cable 1 USB3.0 and
USB3.0 cable 1 piece
Access piece piece USB2.0 cables
Standard
ory
User manual 1 User manual 1 User manual 1 User manual 1

Double-side glue Double-side glue Double-side glue Double-side glue

shim 4pcs shim 4pcs shim 4pcs shim 4pcs

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 Warranty card 1 Warranty card 1 Warranty card 1 Warranty card 1
piece piece piece piece
IR Remote IR Remote
IR Remote controller
IR Remote controller or controller or
or wireless controller
controller 1 piece wireless controller wireless controller
1 piece
1 piece 1 piece
Wireless Wireless controller 1 Wireless controller Wireless controller
controller 1 piece piece 1 piece 1 piece
Optional Wall mounting Wall mounting Wall mounting Wall mounting
bracket bracket(optional) bracket(optional) bracket(optional)
Upside-down Upside-down Upside-down Upside-down
mounting mounting mounting mounting
bracket(optional) bracket(optional) bracket(optional) bracket(optional)
Cascade cable

USB2.0 Video cable: If need USB2.0 cable to provide power but not a power adapter, USB2.0 Video cable with two ports is needed,
among which red port is for power supply and black port for transmitting USB video signals. If using a power adapter, the general
USB2.0 video cable without power supply function is ok.

2.2 Main Features

2.2.1 Camera Performance

This series camera offers perfect functions, superior performance and rich interfaces. The features include advanced ISP processing
algorithms to provide vivid images with a strong sense of depth, high resolution and fantastic color rendition. It supports
H.265/H.264 encoding which makes motion video fluent and clear even with less than ideal bandwidth conditions.

[Link] High-definition Image: It employs 1/2.8 inch high quality CMOS sensor. Resolution is up to 1920x1080 with frame rate up to
60 fps.
[Link] Optical Zoom Lens: It has 5X/10X/12X/20X optical zoom lens for options. The 5X zoom lens is with 80.9 ° wide view angle
without distortion.
3. Leading Auto Focus Technology: Leading auto focus algorithm makes lens a fast, accurate and stable auto-focusing.
4. Low Noise and High SNR: Low Noise CMOS effectively ensure high SNR of camera video.
Advanced 2D/3D noise reduction technology is also used to further reduce the noise, while ensuring image sharpness.
[Link] PTZ: By adopting high accuracy step driving motor mechanism, it works extremely quiet and moves smoothly and very
quickly to designated position.
[Link]-Format Video Outputs: support HDMI,3G-SDI, USB, wired LAN and wireless LAN interfaces
The 3G-SDI is available for 100m transmission at 1080p60 format.
[Link] Remote Controls: There is IR remoter and 2.4G wireless remote for options. The 2.4G wireless remote controller will not
be affected by angle, distance or IR interference. Support transparent transmission function.
[Link]-power Sleep Function: Support low-power sleep/wake up, the consumption is lower than 500mW under sleep mode
[Link] Multiple Control Protocol: Support VISCA, PELCO-D, PELCO-P protocols which can also be automatically recognized.
Support VISCA control protocol through IP port.
[Link]-232 Cascade Function: ST series support RS-232 cascade function which is convenient for installing.
11.255 Presets Positions: Up to 255 presets (10 presets by remoter).
[Link] Application: Tele-education, Lecture capture,Webcasting,Videoconferencing,Tele-training,Tele-medicine, Interrogation and
Emergency command systems.

2.2.2 Network performance

1. Audio Input Interface: Support 16000,32000,44100,48000 sampling frequency and AAC, MP3, PCM audio coding.
2. Multiple Audio/Video Compression: Support H.264/H.265 video compression; AAC,MP3 and PCM audio compression; Support
compression of resolution up to 1920x1080 with frame up to 60 fps and 2 channel 1920x1080p with 30 fps compression.

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3. Multiple network protocol: Support ONVIF,RTSP,RTMP protocols and RTMP push mode, easy to link streaming media server
(Wowza, FMS)
4. 5G WIFI function: If the product contains 5G wifi module, you can set up a wireless wifi connection in a webpage, the specific
configuration described in detail on the page of web configuration.

2.3 Technical Specification

Model 5X 10X 12X 20X 30X
Camera Parameter
Sensor 1/2.8 inch high quality HD CMOS sensor
Effective Pixels 16: 9 2.07 megapixel
Video Format HDMI/SDI/HDBaseT video format
1080P60/50/30/25/59.94/29.97;1080I60/50/59.94;720P60/50/30/25/59.94/29.97
U3 interface video format
1)U3:1920X1080P60/50/30/25;1280X720P60/50/30/25;960X540P30;640X360P30;640X480P30;3
52X288P30;960X540P30;
2)U3 compatible with U2: 960X540P30; 640X360P30; 1280X720P10/15; 720X576P50;
720X480P60; 640X480P30; 352X288P30.
U2 interface video format
176x144/320x240/320x180/352x288/640x480/720x576/640x360/800X600/960X540/1024X576/
1024X768/1600X896/1920X1080/1280X720；P30/25/20/15/10/5
Optical Zoom 5X 10X 12X 20X 30X
f＝3.6～18mm f＝4.7～47mm f ＝ 3.9 ～ f＝5.2～98mm f＝4.3～129mm
46.1mm
View Angle 16.43°（tele） 6.43°（tele） 6.3°（tele） 3.2°（tele） 2.34°(tele)--65.1
80.9°（wide） 60.9°（wide） 72.5°（wide） 55.8°（wide） °(wide)
AV F1.8 – F2.8 F1.6 – F3.0 F1.8 – F2.4 F1.5 – F3.0 F1.6 ～ F4.7
Digital Zoom 10X
Minimum Illumination 0.5Lux (F1.8, AGC ON)
DNR 2D & 3D DNR
White Balance Auto / Manual/ One Push/ 3000K/ 4000K/5000K/6500K
Focus Auto/Manual
Aperture Auto/Manual
Electronic Shutter Auto/Manual
BLC ON/OFF
WDR OFF/ Dynamic level adjustment
Video adjustment Brightness, Color, Saturation, Contrast, Sharpness, B/W mode, Gamma curve
SNR >55dB

Input/Output Interface
Video Interfaces WT9710-12 U23H Model：USB2.0, USB3.0, HDMI, LAN, RS232(input)
WT9710-20 NDI/WT9710-30 NDI Model: HDMI, 3G-SDI, LAN, Audio-in, NDI
Image code stream Double streams outputs simultaneously
Video Compression
H.264, H.265
format
Control Signal Interface RS-232 Ring through RS232 output, RS-485
Control Protocol VISCA/Pelco-D/Pelco-P; Baud Rate: 115200/9600/4800/2400bps
Audio input Interface Double track 3.5mm linear input;
Audio Compression
AAC/MP3/PMC Audio compression
Format
HD IP Interface 100M IP port(100BASE-TX); 5G WiFi (optional), support IP Visca control protocol
Network Protocol RTSP/RTMP,ONVIF
Power Interface HEC3800 outlet (DC12V)

PTZ Parameter
Pan Rotation ±170°
Tilt Rotation -30°～+90°

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 Pan Control Speed 0.1 -180°/sec
Tilt Control Speed 0.1-80°/sec
Preset Speed Pan: 60°/sec, Tilt: 30°/sec
Preset Number 255 presets (10 presets by remote controller)
Other Parameter
Supply Adapter AC110V-AC220V to DC12V/2A
Input Voltage DC12V±10%
Input Current 1A(Max)
Consumption 12W (Max)
Store Temperature -10℃ to +60℃
Store Humidity 20% - 95%
Working Temperature -10℃ to +50℃
Working Humidity 20%--80%
Dimension 150mmX150mmX167.5mm
Weight 1.4KG
Working Environment Indoor
Remote Operation (IP) Remote Upgrade, Reboot and Reset
Accessory Power Supply、RS232 Control Cable、USB3.0 Cable（U3 Model）、USB2.0 Cable（U2 Model）、
Remoter、Manual、 Warranty card
Optional Accessory Bracket

2.4 Interface Instruction

2.4.1 External Interface

1) External interface of ST models: RS232 Input /Output, RS485 Input, Audio Input,3G-SDI Output, HDMI Output, LAN, DC12V
Power Interface.

Figure 2.3 ST model external interface diagram

2) External interface of U3 model: Audio Input, USB 3.0 Output, LAN, DC12V Power Interface.

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 Figure 2.4 U3 model external interface diagram

3) External interface of U2 model: Audio Input, USB 2.0 Output, LAN, DC12V Power Interface.

Figure 2.5 U2 model external interface diagram

4) External interface of HD model: Audio Input, HD Baset Output, LAN, DC12V Power Interface.

Figure 2.6 HD model external interface diagram

5) External interface of U2U3 model: RS232 input, USB3.0, USB2.0, HDMI, LAN, DC12V power interface.

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2.4.2 Bottom Dial Switch
ST model , U3 model and U2 model Bottom Dial Switch diagram shown in Figure 2.6 and 2.7:

Figure 2.6 Bottom Dial Switch diagram Figure 2.7 Bottom Dial Switch diagram

ST/U2/HD model: two DIP switches are set to ON or OFF to select different modes of operation as shown in Table 2.2

Table 2.2 Dial Switch setting

No. SW1 SW2 Explanation
1 OFF ON Working mode
2 ON OFF Updating mode

U3, U2U3 model:two DIP switches are set to ON or OFF to select different modes of operation as shown in Table 2.3

Table 2.3 Dial Switch setting

No. SW2 SW1 Explanation

1 ON OFF Working Mode

2 ON ON USB3.0 Software Upgrade Mode

3 OFF ON ARM Software Upgrade Mode

Note: Working mode can be applicable for web upgrade.

2.4.3 RS-232 Interface

1) ST model RS-232C interface specification as shown below

Computer or keyboard and camera connection method

Camera WindowsDB-9
[Link] [Link]
[Link] [Link]
[Link] [Link]
[Link] [Link]
[Link] [Link]
[Link] [Link]
[Link] OUT [Link]
[Link] [Link]

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 [Link]

2) RS-232 Mini-DIN 8-pin Port Definition

NO. Port Definition

1 DTR Data Terminal Ready
2 DSR Data Set Ready
3 TXD Transmit Data
4 GND System Ground
5 RXD Receive Data
6 GND System Ground
7 IR OUT IR Commander Signal
8 NC No Connection

3) RS232 (DB9) Port Definition

NO. Port Definition
1 DCD Data Carrier Detect
2 RXD Receive Data
3 TXD Transmit Data
4 DTR Data Terminal Ready
5 GND System Ground
6 DSR Data Set Ready
7 RTS Request to Send
8 CTS Clear to Send
9 RI Ring Indicator

5) VISCA networking as shown below:

Camera cascade connection method
Camera 1 Camera 2
[Link] [Link]
[Link] [Link]
[Link] [Link]
[Link] [Link]
[Link] [Link]
[Link] [Link]
[Link] OUT [Link]

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 8. NC [Link]

Note: ST model has RS232 input and output interface, so you can cascade as the above way;
It won’t work for U3 model, since U3 model only has RS232 input interface.

3. Application Instruction

3.1 Video Output

3.1.1 Power-On Initial Configuration
Connecting the power, camera will have initial configuration, R indicator light will be flashing. When the camera return to the HOME
position (middle position for P/T),and lens finish zoom in/out, the auto-testing is finished. IR led will also stop flashing. If the preset 0
is set, camera will rotate to the 0 preset position after initial configuration.
3.1.2 Video Output
Connect to the video output cable: the user select the output mode according to the machine model.
Figure 1.4.1 is for your reference (output interface introduction for each product)
1) network output: connect this product and your computer through network cable, then open the browser, enter the camera IP
address (factory default [Link]) in the address bar, then to the login page and input a user name and password
(factory default are “admin”) ,Finally enter the preview page, and the image comes out.
(Note: If you forget your user name, password, IP address, you can manually restore the default by the remote controller key
combination * #)
2)3G-SDI output or DVI (HDMI) output: Connect the monitor with the corresponding video output interface, then the monitor
output image.
3)USB3.0 output: Connect this product with computer USB3.0 interface (blue),open the Device Manager to see whether there is
an image device and whether the Universal Serial Bus controllers recognize USB3.0 device. After properly identified, open the
software, choose the image device and then it will output image.
4)USB3.0 compatible with USB2.0 output: Connect this product with computer USB2.0 interface (black),open the Device Manager
to see whether there is an image device and whether the Universal Serial Bus controllers recognize USB3.0 device. After properly
identified, open the software, choose the image device and then it will output image.

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3.2 Remote Controller
3.2.1 Keys Instruction

1. Standby Key
After 3S long press, the camera will step into standby mode. Long press 3S again, the camera will
self-test again and back to HOME position. (Note: If power-on mode is turned on and Preset 0 is
set, and there is no operation within 12s, it will automatically point to the specified preset position.
2. Camera Address Selection
Select the camera address which wants to be controlled

3. Number Key
Set or run 0-9 presets
4,*,# Key
Key combination use
5. Focus Control Key
Auto Focus: Enter into auto focus mode.
Manual Focus: The camera focus mode is manual
Switch the camera focus mode to manual focus by pressing [focus +] or [focus -] to adjust.
6. Zoom Control Key
Zoom＋:Lens near
Zoom－:Lens far
7. Set or Clear Preset key:
Set Preset: Set preset key + 0-9 number key:
Clear Preset key: Clear preset key + 0-9 number key
8. Pan/Tilt Control Key
Press Key :Up
Press Key :Down
Press Key :Left
Press Key: Right
“HOME” Key: Return to the middle position or enter into the next level menu
9. BLC Control Key
Back Light ON / OFF: Turn on or off the back light
10. Menu Setting
Open or close the OSD menu
Enter / exit the OSD menu or return to the previous menu.
11. Camera IR Remote Control Address Setting
【*】+【＃】+【F1】:Camera Address No.1
【*】+【＃】+【F2】:Camera Address No. 2
【*】+【＃】+【F3】:Camera Address No. 3
【*】+【＃】+【F4】:Camera Address No. 4
12. Key Combination Functions
1) 【#】+【#】+【#】:Clear all presets 2) 【*】+【#】+【6】:Restore factory defaults
3) 【*】+【#】+【9】:Flip switch 4) 【*】+【#】+Auto: Enter into the aging mode
5) 【*】+【#】+【3】:Menu set to Chinese 6) 【*】+【#】+【4】:Menu set to English
7) 【*】+【#】+Manual: Restore the default user name, password, 8) 【#】+【#】+【0】:Switch the video format to 1080P60
and IP address
9)【#】+【#】+【1】: Switch the video format to 1080P50 10)【#】+【#】+【2】:Switch the video format to 1080I60
11)【#】+【#】+【3】:Switch the video format to 1080I50 12)【#】+【#】+【4】:Switch the video format to 720P60
13)【#】+【#】+【5】:Switch the video format to 720P50 14)【#】+【#】+【6】:Switch the video format to 1080P30
15)【#】+【#】+【7】:Switch the video format to 1080P25 16)【#】+【#】+【8】:Switch the video format to 720P30
17)【#】+【#】+【9】:Switch the video format to 720P25

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3.2.2 Applications
Finishing initialization, it can receive and execute the IR commands. Press the remote controller button, the indicator light is
flashing; release the button, the indicator light stops flashing. Users can control the pan/tilt/zoom, setting and running preset
positions via the IR remote controller.
Key Instruction:
1. In this instruction, “press the key” means a click rather than a long-press, and a special note will be given if a long-press for
more than one second is required.
2. When a key-combination is required, do it in sequence. For example,“ 【 *】+【#】+【F1】”means press“【*】”first and then
press“【#】” and last press“【F1】”.
1) Camera Selection

Select the camera address to control.

2) Pan/Tilt Control

Up: press Down: press

Left: press Right: press
Back to middle position: press“【HOME】”

Press and hold the up/down/left/right key, the pan/tilt will keep
running, from slow to fast, until it runs to the endpoint; the
pan/tilt running stops as soon as the key is released.

3) Zoom Control

ZOOM IN: press “ZOOM “ key

ZOOM OUT: press “ZOOM ” key
Press and hold the key, the camera will keep zooming in or
zooming out and stops as soon as the key is released.

4) Focus Control
Focus (near):Press “【focus+】” key (Valid only in manual focus
mode)
Focus (far): Press “【focus-】”key (Valid only in manual focus
mode)
Auto Focus: Support
Manual Focus: Support
Press and hold the key, the action of focus will keep continue and
stops as soon as the key is released.

5) BLC Setting

17
 BLC ON / OFF: support

6) Presets Setting, Running, Clearing

1. Preset setting: to set a preset position, the users should press

the “【SET PRESET】” key first and then press the number key 0-9
to set a relative preset,
Note: 10 preset positions in total are available by remote
controller.

2. Preset Running: Press a number key 0-9 directly to run a

relative preset.
Note: Action in vain if a relative preset position is not existed.

3. Preset clearing : to clear a preset position, the user can press

the “【CLEAR PRESET】” key first and then press the number key
0-9 to clear the relative preset;
Note : press the“【#】” key three times continually to cancel all
the presets.

7) Camera Remote Controller Address Setting

【*】+【＃】+【F1】:Camera Address No.1
【*】+【＃】+【F2】:Camera Address No. 2
【*】+【＃】+【F3】:Camera Address No. 3
【*】+【＃】+【F4】:Camera Address No. 4

3.3 MENU SETTING

3.3.1 Main Menu
In normal working mode, press 【MENU】key to display the menu, using scroll arrow to point at or highlight the selected items.

MENU
＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝
Language English
(Setup)
(Camera)
(P/T/Z)
(Video Format)
(Version)
(Restore Default)

[ ↑ ↓ ]Select [ ← → ]Change
Value
[Menu]Back [Home]OK
LANGUAGE: Language setting, Chinese / English

18
SETUP: System setting
CAMERA OPTION: Camera setting
PTZ OPTION: Pan tilt setting
VERSON: camera version setting
Restore Default: Reset setting
[↑↓] Select: for selecting menu
[← →] Change Value: for modify parameters
[MENU] Back: Press [MENU] to return
[Home] OK: Press [Home] to confirm

3.3.2 System Setting

Move the pointer to the (Setup) in the Main Menu, click the【HOME】key and enter into the (System Setting) as shown below,

SETUP
＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝
Protocol Auto
Visca Address 1
Visca Address Fix OFF
PELCO-P Address 1
PELCO-D Address 0
Baudrate 9600

[↑↓]Select [← →]Change
Value
[Menu]Back

PROTOCOL: VISCA/Pelco-P/Pelco-D/Auto [↑↓]选择 [← →]修改

Visca ADDR: VISCA=1~7 Pelco-P=1~255 Pelco-D
[菜单= ]1~255
返回
Baud rate: 2400/4800/9600/115200
Visca Address Fix: On/Off

3.3.3 Camera Setting

Move the pointer to the (CAMERA) in the Main Menu, click the【HOME】key and enter the (CAMERA) as follow,

CAMERA
＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝
(Exposure)
(Color)
(Image)
(Focus)
(Noise Reduction)

[↑↓]Select [← →]Change
Value

EXPOSURE: Enter into Exposure setting

COLOR: Enter into color setting
Image: Enter into image setting

19
Focus: Enter into focus setting
Noise Reduction: Enter into noise reduction

1) EXPOSURE SETTING
Move the pointer to the (EXPOSURE) in the Main Menu, click the【HOME】and enter the (EXPOSURE SET) as follow,

EXPOSURE
＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝
Mode Auto
EV OFF
BLC OFF
Anti-Flicker 50Hz
Gain Limit 3
WDR 5

[↑↓]Select [← →]Change
Value

Mode : Auto, Manual, Shutter priority, Iris priority and Brightness priority.
EV : On/Off (only available in auto mode)
Compensation Level: -7~7 (only available in auto mode when EV is ON)
BLC: ON/OFF for options (only available in auto mode)
Anti-Flicker: OFF/50Hz/60Hz for options (only available in Auto/Iris priority/Brightness priority modes)
Gain Limit: 0~15(only available in Auto/ Iris priority /Brightness priority mode)
WDR: Off,1~8
Shutter
Priority:1/25,1/30,1/50,1/60,1/90,1/100,1/120,1/180,1/250,1/350,1/500,1/1000,1/2000,1/3000,1/4000,1/6000,1/10000(only
available in Manual and Shutter priority mode)
IRIS Priority:OFF,F11.0,F9.6,F8.0,F6.8,F5.6,F4.8,F4.0,F3.4,F2.8,F2.4,F2.0,F1.8(only available in Manual and Iris priority mode)
Brightness: 0~23 (only available in Brightness priority mode)
2) COLOR SETTING
Move the pointer to the (COLOR) in the Main Menu, click the【HOME】and enter the (COLOR SET) as follow,

COLOR
＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝
WB Mode Auto
Saturation 80%
Hue 7
AWB Sensitivity High
Color style Default
Color temp Low

[ ↑ ↓ ]Select [ ← → ]Change
Value
[Menu]Back

20
WB Mode: Auto, 3000K、3500K、4000K、4500K、5000K、5500K、6000K、6500K、7000K, Manual, One Push

Red Gain: 0~255(only available in Manual mode)

Blue Gain: 0~255(only available in Manual mode)
Saturation: 60%,70%,80%,90%,100%,110%,120%,130%
Hue: 0~14
AWB Sensitivity: high/middle/low
Color Style: Default, style1~4.
Color Temp: high/middle/low
3) IMAGE
Move the pointer to the (IMAGE) in the Menu, click the【HOME】and enter the (IMAGE) as follow,

IMAGE
＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝
Brightness 6
Contrast 8
Sharpness 7
Flip-H OFF
Flip-V OFF
B&W-Mode Color
Gamma Default
DZoom OFF
DCI Close
[↑↓]Select [← →]Change
Value

Brightness: 0~14
Contrast: 0~14
Sharpness: 0~15
Flip-H: On/Off
Flip-V: On/Off
B&W Mode: color, black/white
Gamma: default, 0.47, 0.50, 0.52, 0.55
DZoom: digital zoom options: On/Off
DCI: Dynamic Contrast: Off,1～8

4) FOCUS
Move the pointer to the (FOCUS) in the Menu, click the【HOME】and enter the (FOCUS) as follow,

FOCUS
＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝
Focus Mode Auto
AF-Zone Center
AF-Sensitivity Low

[↑↓]Select [← →]Change
Value
[Menu]Back
Focus Mode: Auto, manual
AF-Zone: Up, middle, down
AF-Sensitivity: High, middle, low

21
5) NOISE REDUCTION
Move the pointer to the (NOISE REDUCTION) in the Menu, click the【HOME】and enter the (NOISE REDUCTION) as follow,

NOISE REDUCTION
＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝
NR-2D Auto
NR-3D 3
Dynamic Hot Pixel OFF

[↑↓]Select [← →]Change
Value
[Menu]Back
2D Noise Reduction: Auto, close, 1~7
3D Noise Reduction: Close, 1~8
Dynamic Hot Pixel: Close, 1~5

3.3.4 P/T/Z
Move the pointer to the (P/T/Z) in the Main Menu, click the【HOME】and enter the (P/T/Z) as follow,

P/T/Z
＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝
Depth of field ON
Zoom speed 8
Image Freezing OFF
Acc Curve Slow

[↑↓]Select [← →]Change
Value

Depth of Field: Only effective for remote controller, On/ Off;

When zoom in, the PT control speed by remoter will become slow),
Zoom Speed: Set the zoom speed for remote controller,1~8
Image Freezing: On/Off
Accelerating Curve: Fast/slow

3.3.5 Video Format

Move the pointer to the (Video Format) in the Menu, click the【HOME】and enter the (Video Format) as follow,

22
 VIDEO FORMAT
＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝
1080P60 1080P50
1080I60 1080I50
1080P30 1080P25
720P60 720P50
720P30 720P25
1080P59.94 1080I59.94
1080P29.97 720P59.94
720P29.97
[ ↑ ↓ ]Select
[Menu]Back
[Home]OK
Note: 1. S: 1080P60 Downward Compatibility; M: 1080P30 Downward Compatibility
2. Exit menu after modifying parameter to save it after powered off
S Version：1080P60，1080P50、1080P30、1080P25、1080I60、1080I50、720P60、720P50、720P30、
720P25、1080P59.94、1080I59.94、1080P29.97、720P59.94、720P29.97 Optional
M Version：1080P30，1080P25、1080I60、1080I50、720P60、720P50 Optional

3.3.6 Version
Move the pointer to the (VERSION) in the Main Menu, click the【HOME】and enter the (VERSION) as follow,

VERSION
＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝
MCU Version [Link] 2015-12-18
Camera Version [Link] 2015-12-18

AF Version [Link] 2015-12-11

Lens 12X(20X)

[Menu]Back

MCU Version: Display MCU version information

Camera Version: Display camera version information
AF Version: Display the focus version information
Lens: Display the lens zoom

3.3.7 Restore Default

Move the pointer to the (RESTORE DEFAULT) in the Main Menu, click the【HOME】and enter the (RESTORE DEFAULT) as follow,

RESTORE DEFAULT
＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝
Restore Default? NO

[↑↓]Select [← →]Change
Value
[Menu]Back [Home]OK
Restore default: options: yes/no; after restoring default, the video format won’t be restored.

23
Note: If the address of former remoter is not 1 but another one from 2,3,4,the corresponding camera address will restore to 1
when all parameters or system parameters are restored. User should change the remoter address to be 1 (press No.1 according to
the camera so to get normal operation )

4. Network Connection
4.1 Connecting Mode
Direct connection: Connect the camera and computer by network connecting cable.
Internet connection mode: Connect the camera to Internet by Router or Switch and user can log in the device by browser.

Note: Please do not put the power and network cable in places where can be easily touched to prevent video quality lowered
by unstable signal transmission due to poor contact of cables.

The computer must have the network segment where the camera IP address belongs to. The device will not be accessible if
without the segment. I.E. The camera default IP address is [Link], then segment 5 must be added in the computer. Specific
steps are as below:

Firstly open the window of Local Area Connection Properties on computer, select the “Internet protocol version 4(TCP/IPv4)” as
shown by picture on the left. Double click or click the property “Internet” protocol version 4 (TCP/IPv4)to enter into the Internet
Protocol Version 4(TCP/IPv4) Properties window, select “Advanced” to enter into the Advanced TCP/IP Setting and add IP and subnet
mask in the IP browser as picture shown below. Click the “Confirm” to finish the adding of IP segment. User can add the
corresponding network segment according to the revised IP address of the camera.

24
 Note: The IP address to be added cannot be same with that of other computers or devices. The existence of this IP address
needs to be verified before adding.

Click the “Start” and select “Operation” to input cmd as picture below to verify if the network segment has been successfully added.

25
 Click “OK” and open the DOS command window, input ping [Link] and press Enter key, it will show message as below:
which means network segment adding is succeed.

User can also to verify network connection as steps above mentioned after the finish of camera self-check. If IP is default, open DOS
command window and input [Link],then press Enter key. It will show message as below: which means network connection is
normal.

26
4.2 IE Log In
4.2.1 Web client

1) Web client Log In

Input the IP address [Link] of the device in the address filed of browser and click Enter button to enter into Web Client login
page as below picture. User can login as administrator and normal user. If login as administrator (Default User name/Password:
admin), users can preview, playback, configuration and cancel in the Web Client; If login in as normal user(Default User
name/Password:user1 or user2),users can only preview, playback and cancel, no option for configuration.
Note: Web access supported browsers: IE,360 browser and other conventional browser.

2)Download/Install Plug in
When first using IE browser to access the web conferencing camera, the login page will appear “Playback plug-in is not installed,
please download and install!”. Click on this message, download and install [Link], according to information prompts.
After installing the plug, enter user name and password, click and Sign (initial default user name and password: "admin", users
can change the user name and password on their own after entering) into the Web client management interface.

4.2.2 Preview
After successful login into the management interface, it enters the video preview interface. In the preview screen, users can
control PTZ, zoom, focus, video capture, sound, focus, full screen and set the preset position, run, delete and other operations.
You can record the video and save it on SD Card when SD Card built in. Video can be saved on the Computer at Local.

1) Login as administrator
User name, password, the default admin
PTZ control can be carried out, zoom, focus, video capture, sound, zoom, full screen and set the preset position, run, and delete; you
can preview, playback, configuration, log off.
2) Login as normal user
Default User name/password: user1 or user2
PTZ control can be carried out, zoom, focus, video capture, sound, zoom, full screen and set the preset position, un,and delete; you
can preview, playback and log off.
NOTE: There is no configuration right for normal user login.

4.2.3 Playback
1) Playback video files
First,please record,snapshot and save the file when [Link] "Playback" to enter recording file and picture files playback
page ,and then select the file "Video File" and click Search,and search out the video file,click Play to play the video file.
2) Playback picture files
First,please record,snapshot and save the file when [Link] "Playback" to enter recording file and picture files playback
page ,and then select the file "Image File" and click Search,and search out the video file,click Play to play the image file.

4.2.4 Configuration
Click Configuration to enter into the device parameters setting page
There are the following options: Local configuration,audio configuration,video configuration,network configuration,PTZ
configuration,internet access configuration,system configuration,detailed description see the following table.

Menu Explanation

Local configure Including video preview mode,record video packing time,record video storage route settings etc.

27
 Including audio compressing format,sampling frequency,sampling precision,compressing code rate
Audio configure
settings etc.
Including video encoding,video parameters,character-overlapping,character size,video output
Video configure
setting etc.
Network configure Including basic parameters,Ethernet,DNS,wireless network setting, GB28181 etc.
Including equipment property,system time,user management,version update,Reset,Reboot device
System configure
settings etc.

1) Local configuration
Video Preview Mode: user can choose real-time priority or fluency priority: The delay will be small when under real time
priority mode and fluency will be good when under fluency priority mode. Setting based on the user need (Default value: real time
normal (2),real time best (1),fluency normal (3),fluency good (4) and fluency best (5))
Recording packing time(minute): Set recording video packing time (default is 10,range from 1~120 minutes)
Recording/Snapshot file storage route: Set local recording video/snapshot file storage route.(Default D:\MyIPCam\)
Click the Save button to make settings effective.

2) Audio Configuration
Switch: Choose to enable the audio or not.
Compressing format:Set audio compressing format and the device will reboot automatically after change (default
MP3,PCM,AAC optional)
Sampling frequency:Set sampling frequency and the device will reboot automatically after change (default 44100,16000,32000
and 48000 optional)
Sampling precision: Set sampling precision (default 16bits)
Compressing code rate: Set audio compressing code rate (default 64bits,32,48,96,128bits optional)

Note Click “SAVE”,it will remind”Enable has changed. Restart the device to take effect after the success of the save.”,then please
reboot the camera to make new setting effect.

4.2.5 Video configuration

1) Video encoding
Code stream:Stream: Different video output mode setting,use different streams. (Main stream,secondary stream)
Compression Format: Set the video compression format,save and reboot to take it effect (primary / secondary stream
default:H.264,H.265 optional)
Profile: Profile Mode Setting (Default HP，BP、MP Optional)
Video Size: Set video image resolution,save and reboot to take it effect (main stream default 1920 * 1080 or 1280 * 720 optional;
default secondary stream 640 * 320,320 * 180,1280 * 720,1920 * 1080 optional )
Stream Rate control:Set rate control mode,save and reboot to take it effect (Primary / secondary stream default variable bit
rate,fixed rate is for option).
Image Quality: Set the image quality,image quality can be changed only when rate control is variable bit rate,(main stream defaulted
is better,secondary stream default is not good,there are best,better,good,bad,worse,worst for options).
Rate (Kb / s): Set the video bit rate (main stream default 4096Kb / s,64-12288Kb / s optional; secondary stream default 1024Kb /
s,64-10240Kb / s optional).
Frame rate (F / S): Set the video frame rate (primary / secondary stream default 25F / S,primary stream 5-60F/S optional,secondary
stream 5-30F / S optional ).
Key frame interval: Set the key frame interval (primary / secondary stream default 75F,primary / stream 1-300F optional. secondary
stream 1-150F optional).
Stream Name: When streaming via rtsp or rtmp, user can modify stream name. Main Stream(live/av0), sub stream(live/av1)
Click the "Save" button to display the "saved successfully" message,then settings take effect.

2) Stream Release
Switch: To turn on/off the main / secondary stream.
Protocol: primary / secondary stream applies RTMP protocol.
Host Port: server port number (default 1935,0-65535 optional)
Host Address: server IP addresses (default [Link])
Stream Name: choose a different stream name (live / av0,live / av1 optional).
User: Set the user name.
Password: Set the password.
Click on the "Save" button to display the "Save successful" message,then settings take effect.
Method of obtaining RTSP: rtsp: // device IP address: 554 / live / av0 (av0 main stream; av1 secondary stream)

3）RTP Broadcasting
Main/Sub Stream：On/off；

28
 Protocol：RTP or TS
Address：Default [Link]. It can be edited.
Port：Main Stream Default Port: 4000，Sub Stream Default Port: 4002）
Visit：Address comes up after setting. Eg; rtp://[Link]:4000；udp://@[Link]:4000；

3) Video Parameters
a,Focus: Focus mode,focus range,focus sensitivity can be set.
Focus Mode: set the focus mode (the default auto,manual optional)
Focus range: set the focus range (the default middle,the upper and lower optional)
Focus Sensitivity: Set the focus sensitivity (default is low,high,medium optional)

b,Exposure:Eexposure mode,exposure compensation,back light compensation,anti-flicker,gain limit,wide dynamic,shutter

speed,aperture value and brightness can be set.
Exposure Mode: Set the exposure mode (the default automatic,manual,shutter priority,aperture priority,Brightness priority optional)

Exposure compensation: Exposure compensation setting is active when it is auto status (default is off).
Exposure compensation value: Set the exposure compensation value,valid when it is set for auto(default 0,-7 to 7 optional).
BLC: Set back light compensation,valid when it is auto status (default is off).
Anti-flicker: Set up anti-flicker mode,valid when status of automatic,aperture or brightness priority (default 50Hz,closed,60Hz
optional).
Gain limit: set the gain limits,auto,active when it is status of aperture or brightness priority(default 3, 0-15 optional).
Dynamic range: set the dynamic range (default 5,0-8 optional).
Shutter speed: active when it is status of manual or shutter-priority (default 1/100，1/25、1/30、1/50、1/60、1/90、1/100、1/120、
1/180、1/250、1/350、1/500、1/1000、1/2000、1/3000、1/4000、1/6000、1/10000 optional).
Aperture value: Set the aperture value,active when it is status of manual or aperture-priority(default F1.8,closed, F11,
F9.6,F8.0,F6.8,F5.6,F4.8,F4.0,F3.4,F2 .8,F2.4,F2.0,F1.8 optional).
Brightness: Set the brightness value,active when it is a state of brightness priority (default 7,0-23 optional).

c,Color:White balance,saturation,color,white balance,sensitivity,color temperature,gain red and blue gain can be set.
White balance modes: Set the white balance mode (the default automatic,3000K,4000K,5000K,6500K,manual,One-push
optional).Note: Click the “Correction” button when selected the One-push white balance mode.

Saturation: Set the saturation (default 80%,60%,70%,80%,90%,100%,110%,120%,130%,optional).

Auto white balance Sensitivity: Sensitivity Auto white balance settings (default is low,high,medium optional).
Chroma: Set the chrome (default 7,0-14 optional).
Color Temperature:set color temperature(Default setting:High,with low,middle for options)
Red Gain: Set the red gain,effective when it is manual (default 255,0-255 optional).
Blue Gain: Sets the Blue gain,effective when it is manual (default 199,0-255 optional).

d,Image:Brightness,contrast,sharpness,black and white mode,the gamma curve,Horizontal Flip and Vertical Flip can be set.
Brightness: Set the brightness (default 6,0-14 optional).
Contrast: set the contrast (default 8,0-14 optional).
Sharpness: Set the sharpness value (default 7, 0-15 optional).
Black and white mode: Set black and white mode (default color,black/white optional ).
Gamma: Gamma value setting (default,0.45,0.50,0.52,0.55 optional).
Flip Horizontal: Set Flip Horizontal (default Off,On optional).
Flip Vertical: Set vertical flip (default Off,On optional).

e. Noise Reduction: 2D noise reduction,3D noise reduction and dynamic dead pixel correction available.
2D Noise Reduction: Set 2D noise reduction level (default Auto,1-7 and Off optional).
3D Noise Reduction: Set 3D noise reduction level (default 5,1-8 and Off optional).
Dynamic dead pixel correction: Set Dynamic dead pixel correction (default Off,1-8 optional).

Note: Click “Refresh”to make revision of any video parameters of a,b,c,d,e effective .

4) Character-Overlapping
Display date and time: Set whether to display the time and date (default display).
Display Title: Set whether to display the title (default display).
Font Color of Time: Set font color of time and date (default white,black,yellow,red,blue optional).
Font Color of Title: Set font color of title (default white,black,yellow,red,blue optional).
Moving characters: Set the display position of moving date,time and title ,click on the "up,down,left,right" buttons to
move the corresponding character position.

29
 Title Content: Set title content (default CAMERA1).
Time Content: Set time content (default 1970/01/10 [Link])
Click on the "Save" button and display the "Save successful" message,then valid
5)Character Size
Main stream character size: Set the character size of the display,the device will restart
automatically after changed and saved (default 24,24,16 optional)
Secondary stream character size: Set the character size of the display,the device will restart automatically after changed and
saved(default 16,24,16 optional)
Click on the "Save" button to display "Parameter saved successfully" message,set to take effect

6)Video output
Output Format: Set the video output format (default
1080P60,1080P50,1080P30,1080P25,1080I60,1080I50,720P60,720P50,720P30,720P25,1080P59.94,1080I59.94,1080P29.97,720P59.
94,720P29.97 optional). Note: only ST and HD model have this item, U3 and U2 do not have.
Click on the "Save" button,it will be valid when display "Save successful".

7) USB subtitle
Display subtitles: Check the box (after checking, USB video output is displayed on the screen caption content)
Font color: Default white, black. [Link]. blue optional
Subtitle: Users can fill in their own
Ticker: according to the user demand, down, left and right to move the display position of subtitles
Note: only U3 and U2 model have this item, ST and HD do not have.

4.2.6 Network configuration

1) Network port
Data port: set the data port,the device will restart automatically after changed(default 3000,0-65535 optional).
Web Port: Set Web port,the device will restart automatically after changed (default is 80,0-65535 is optional).
Onvif Port: Set Onvif port,the device will restart automatically after changed(default 2000,0-65535 optional).
Soap Port: Set Soap port (default 1936,0-65535 optional).
RTMP Port: Set RTMP port (default 1935,0-65535 optional).
RTSP Port: Set RTSP port,the device will restart automatically after changed (default 554,0-65535 optional).
Visca Port: Set Visca port,the device will restart automatically after changed (default 3001,0-65535 optional).
Click on the "Save" button,it will be valid when display "Save successful".
RTMP access: RTMP: / / equipment IP address: 1935 / live/av0 (av0 main stream; av1 second stream)
RTMP Access：rtmp://equipment IP address: 1935 / live/av0 (av0 main stream; av1 second stream)

2) Ethernet parameters
DHCP: Enable or disable obtain IP automatically can be set. Save changes and reboot the device to takes effect ( Default:OFF)
IP Address: Set the IP address,save changes and reboot the device to takes effect (default [Link]).Note: This IP address is the
same with the one used to login Web page.
Subnet Mask: Set the subnet mask (default [Link]).
Default Gateway: Set the default gateway (default [Link]).
Physical Address: Set the physical address (the parameter is read-only but can not be modified).
Click on the "Save" button,it will be valid when display "Save successful". (Note: To prevent IP conflicts When modify ).

3) DNS parameters
Preferred DNS server: set the preferred DNS server. (Default [Link]).
Alternate DNS server: Alternate DNS server settings. (Default [Link]).
Click on the "Save" button,it will be valid when display "Save successful".

4) GB28181
Switch: set whether open GB28181,can check
Time Synchronization: whether synchronization time is set,you can check
Stream Type: stream type setting (the default main stream,secondary stream optional)
Sign effective time (in seconds): 3600 Range 5-65535
Heartbeat time (seconds): 60 Range 1-65535
Register ID: 34020000001320000001
Register User name: IPC
Register Password: 12345678
Equipment ownership: Users can add their own
Administrative regions: Users can add their own

30
Alarm Zone: Users can add their own
Equipment installation address: Users can add their own
Local SIP Port: 5060 Range 0-65535
GB28181 Server Address: IP address of the computer
Server SIP Port: 5060 Range 0-65535
Server ID: 34020000002000000001
Click on the "Save" button,it will be valid when display "Save successful".

4.2.7 System configuration

1) Device Properties
Device Name: Set the device name (the default Camera1,user can add their own).
Device ID: Set the device ID (default 1,Read-Only).
System Language: Set the system language (default Simplified Chinese,English optional).Need to re-login after modify and save the
setting.
Click on the "Save" button,it will be valid when display "Save successful".

2) System Time
Date Format: Set the date format (YYYY-MM-DD default That year - month - day,MM-DD-YYYY namely Month - Day -
Year,DD-MM-YYYY date - month - year Optional).
Date separator: set the date separator (default '/','.','-' Optional).
Time Zone: Set the time zone (default East eight districts,other time zones optional).
Time Type: Set the time types (default 24 hours,optional 12 hours).
Time setting: Set time mode (to choose the computer time synchronization,NTP server time synchronization,or set manually).
Computer Time: Set the computer synchronization valid.
Update interval: Set the NTP server automatic updated time [Link] after setting NTP server synchronization (default one
day,2-10 days Optional).
NTP server address or domain name: Set NTP server address or domain name (default [Link]). Valid after setting NTP server
synchronization.
NTP Server Port: Sets the NTP server port (default 123).Valid after setting NTP server synchronization.
Set the time manually,Effective when set manually.
Click on the "Save" button,it will be valid when display "Save successful".

3) User Management
Select users: Set the user type (the default administrator,Common User 1,Common User 2 optional)
User name: set the user name (Select User Administrator default admin; select a common user1 default user1; to select a common
user 2 default user2; user can modify their own)
Password: Set a password(Select User Administrator default admin; select a common user1 default user1; to select a common user 2
default user2; user can modify their own).
Password confirmation: Confirm the input passwords are the same or not.
Click on the "Save" button to display the "Save successfully" message,then the set is to take effect.
Note: Please note the case-sensitivity of the user name and password.
If login page by a common user’s name and password ,one does not have configuration privileges but can only operate to
preview,playback,logoff.

4) Version upgrade
MCU version V2.0.0.16 2015-12-18
Camera version V2.0.0.16 2015-12-18
Focus version V2.0.0.6 2015-12-11
Users only read the version information above which is consistent with the menu version but can not [Link] types of the
machine has different information.
Update file:
Click "Browse ..." installation,to select the upgrade file in the pop-up window.
Click on the "Upgrade" button,the upgrade dialog will appear. the device will reboot automatically after update successfully. (Note:
make sure the power and network is keeping connected during the [Link] the upgrade will fail)

Note: After the version upgrade is complete, you need to restore factory defaults; a, through web to restore the factory default
configuration; b, through the recovery menu; c, remote control shortcut * # 6;
Choose one of the above three ways. If chose a, the IP accounts, passwords also need to be restored to the default.

5) Restore factory setting

Click on pop-up "Restore Factory Defaults" button and choose “yes” or “no”,then the device will restart automatically and restore
factory setting .

6) Reboot
Click on the pop-up "Reboot" button and choose “yes” or “no”,then the device will restart automatically

31
4.2.8 Logout
Point "Logout" pop-up "Confirmation" dialog; select "Yes" or "No",choose “Yes” to exit the current page and return to the user login
interface again.
4.2.9 Wireless network
If the user's equipment has a wireless network module,Web page "Network Configuration" has "Wireless
Network" configuration page,the specific configuration is as follows:

1）Network settings

Wireless network configuration:

Network interface enable: can check,to set the following items after checked.
DHCP:can check,if check,it can obtain IP automatically.
IP address:set wirelss WIFI IP(default [Link],if checked DHCP,IP could assigned
automatically)
Note:wireless IP address can not be in the same segment with wired IP address.
Subnet Mask: Set the wireless IP subnet mask (default255.255.255.0)
Default Gateway: Set the wireless IP default gateway (default [Link])
SSID: The user can modify their own (the default test)
Encryption: can check,the password can be set after checked.
Password: can set password,password can be changed if only checked encryption.
Click on the "Save" button to display "Parameter saved successfully" message,set to take effect
Note: SSID and password should be filled in correctly, otherwise, if restarted after the powered off, the wireless WiFi connection is
not successful.

2)WiFi hot link

Click on the “search” button to search the WIFI hotspot.
Double-click the dialog box after searched user WIFI hotspot,and then input password to connect WIFI. It connected successfully
after shown “successful connect” window.

3)Wireless WiFi login page

If you do not check the above configuration DHCP (automatically obtain IP),then open the browser,enter the wireless network IP
address in the address bar (default [Link]),press Enter to log construction;If you checked DHCP,then you obtain IP
automatically,just login specific router or switch user interface settings to view the allocation of IP address.

5. Serial Communication Control

Under common working condition,the camera could be controlled through RS232/RS485 interface(VISCA),RS232C
serial parameter are as follows:
Baud rate: 2400/4800/9600/115200 bits / sec; Start bit: 1; data bits: 8; Stop bit: 1; Parity: None.
After power on,the camera first go left,then back to the middle [Link]-test is finished after the zoom moved to the farthest and
then back to the nearest position. If the camera saved 0 preset before,it will be back to that position after [Link] this
point,the user can control the camera by the serial commands.

5.1 VISCA protocol list

5.1.1 Camera return command
Ack/Completion Message
Command packet Note
ACK z0 41 FF Returned when the command is accepted.
Completion z0 51 FF Returned when the command has been executed.
z = camera address + 8

Error Messages

32
 Command packet Note

Returned when the command format is different or when a

Syntax Error z0 60 02 FF
command with illegal command parameters is accepted

Returned when a command cannot be executed due to current

Command Not Executable z0 61 41 FF conditions. For example,when commands controlling the focus
manually are received during auto focus.

5.1.2 Camera control command

Command Function Command packet Note
AddressSet Broadcast 88 30 0p FF p：Address setting
IF_Clear Broadcast 88 01 00 01 FF I/F Clear
CommandCancel 8x 21 FF
On 8x 01 04 00 02 FF
CAM_Power Power ON/OFF
Off 8x 01 04 00 03 FF
Stop 8x 01 04 07 00 FF
Tele(Standard) 8x 01 04 07 02 FF
Wide(Standard) 8x 01 04 07 03 FF
CAM_Zoom
Tele(Variable) 8x 01 04 07 2p FF
p = 0(low) - F(high)
Wide(Variable) 8x 01 04 07 3p FF
Direct 8x 01 04 47 0p 0q 0r 0s FF pqrs: Zoom Position
Stop 8x 01 04 08 00 FF
Far(Standard) 8x 01 04 08 02 FF
Near(Standard) 8x 01 04 08 03 FF
Far(Variable) 8x 01 04 08 2p FF
p = 0(low) - F(high)
Near (Variable) 8x 01 04 08 3p FF
CAM _Focus
Direct 8x 01 04 48 0p 0q 0r 0s FF pqrs: Focus Position
Auto Focus 8x 01 04 38 02 FF
One Push Mode 8x 01 04 38 04 FF
Manual Focus 8x 01 04 38 03 FF
8x 01 04 47 0p 0q 0r 0s pqrs: Zoom Position
CAM _Zoom Focus Direct
0t 0u 0v 0w FF tuvw: Focus Position
Auto 8x 01 04 35 00 FF
3000K 8x 01 04 35 01 FF
4000k 8x 01 04 35 02 FF
One Push mode 8x 01 04 35 03 FF
5000k 8x 01 04 35 04 FF
Manual 8x 01 04 35 05 FF
CAM_WB
6500k 8x 01 04 35 06 FF
3500K 8x 01 04 35 07 FF
4500K 8x 01 04 35 08 FF
5500K 8x 01 04 35 09 FF
6000K 8x 01 04 35 0A FF
7000K 8x 01 04 35 0B FF
Reset 8x 01 04 03 00 FF
Up 8x 01 04 03 02 FF Manual Control of R Gain
CAM _RGain
Down 8x 01 04 03 03 FF
Direct 8x 01 04 43 00 00 0p 0q FF pq: R Gain
Reset 8x 01 04 04 00 FF
CAM_ Bgain Manual Control of B Gain
Up 8x 01 04 04 02 FF

33
 Command Function Command packet Note
Down 8x 01 04 04 03 FF
Direct 8x 01 04 44 00 00 0p 0q FF pq: B Gain
Full Auto 8x 01 04 39 00 FF Automatic Exposure mode
Manual 8x 01 04 39 03 FF Manual Control mode
CAM_AE Shutter priority 8x 01 04 39 0A FF Shutter Priority Automatic Exposure mode
Iris priority 8x 01 04 39 0B FF Iris Priority Automatic Exposure mode
Bright 8x 01 04 39 0D FF Bright mode
Reset 8x 01 04 0A 00 FF
Up 8x 01 04 0A 02 FF Shutter Setting
CAM_Shutter
Down 8x 01 04 0A 03 FF
Direct 8x 01 04 4A 00 00 0p 0q FF pq: Shutter Position
Reset 8x 01 04 0B 00 FF
Up 8x 01 04 0B 02 FF Iris Setting
CAM_Iris
Down 8x 01 04 0B 03 FF
Direct 8x 01 04 4B 00 00 0p 0q FF pq: Iris Position
CAM_Gain Limit Gain Limit 8x 01 04 2C 0p FF p: Gain Positon
Reset 8x 01 04 0D 00 FF
Up 8x 01 04 0D 02 FF Bright Setting
CAM_Bright
Down 8x 01 04 0D 03 FF
Direct 8x 01 04 4D 00 00 0p 0q FF pq: Bright Positon
On 8x 01 04 3E 02 FF
Exposure Compensation ON/OFF
Off 8x 01 04 3E 03 FF
Reset 8x 01 04 0E 00 FF
CAM_ExpComp
Up 8x 01 04 0E 02 FF Exposure Compensation Amount Setting
Down 8x 01 04 0E 03 FF
Direct 8x 01 04 4E 00 00 0p 0q FF pq: ExpComp Position
On 8x 01 04 33 02 FF
CAM_Back Light Back Light Compensation
Off 8x 01 04 33 03 FF
Reset 8x 01 04 21 00 FF
Up 8x 01 04 21 02 FF WDR Level Setting
CAM_WDRStrength
Down 8x 01 04 21 03 FF
Direct 8x 01 04 51 00 00 00 0p FF p: WDR Level Positon
CAM_NR（2D） 8x 01 04 53 0p FF P=0-7 0:OFF
CAM_NR（3D） 8x 01 04 54 0p FF P=0-8 0:OFF
p=0–4 0：Default 1：0.47 2：0.50
CAM_Gamma 8x 01 04 5B 0p FF
3：0.52 4：0.55
OFF 8x 01 04 23 00 FF OFF
CAM_Flicker 50HZ 8x 01 04 23 01 FF 50HZ
60HZ 8x 01 04 23 02 FF 60HZ
Reset 8x 01 04 02 00 FF
Up 8x 01 04 02 02 FF Aperture Control
CAM_Aperture
Down 8x 01 04 02 03 FF
Direct 8x 01 04 42 00 00 0p 0q FF pq: Aperture Gain
Reset 8x 01 04 3F 00 pq FF pq: Memory Number(=0 to 254)
CAM_Memory Set 8x 01 04 3F 01 pq FF Corresponds to 0 to 9 on the Remote
Recall 8x 01 04 3F 02 pq FF Commander

On 8x 01 04 61 02 FF
CAM_LR_Reverse Image Flip Horizontal ON/OFF
Off 8x 01 04 61 03 FF
CAM_PictureFlip On 8x 01 04 66 02 FF Image Flip Vertical ON/OFF

34
 Command Function Command packet Note
Off 8x 01 04 66 03 FF
P=0-7
CAM_ColorSaturation Direct 8x 01 04 49 00 00 00 0p FF 0:60% 1:70% 2:80% 3:90% 4:100%
5:110% 6:120% 7:130%
CAM_IDWrite 8x 01 04 22 0p 0q 0r 0s FF pqrs: Camera ID (=0000 to FFFF)
ON 8x 01 04 06 06 02 FF Turn on the menu screen
SYS_Menu
OFF 8x 01 04 06 06 03 FF Turn off the menu screen
ON 8x 01 06 08 02 FF
IR_Receive IR(remote commander)receive On/Off
OFF 8x 01 06 08 03 FF
On 8x 01 7D 01 03 00 00 FF IR(remote commander)receive message via the
IR_ReceiveReturn
Off 8x 01 7D 01 13 00 00 FF VISCA communication ON/OFF
CAM_SettingReset Reset 8x 01 04 A0 10 FF Reset Factory Setting
CAM_Brightness Direct 8x 01 04 A1 00 00 0p 0q FF pq: Brightness Position
CAM_Contrast Direct 8x 01 04 A2 00 00 0p 0q FF pq: Contrast Position
OFF 8x 01 04 A4 00 FF
Flip-H 8x 01 04 A4 01 FF
CAM_Flip Single Command For Video Flip
Flip-V 8x 01 04 A4 02 FF
Flip-HV 8x 01 04 A4 03 FF
P: 0~E Video format
0:1080P60 8:720P30
1:1080P50 9:720P25
2:1080i60 A：1080P59.94
Set camera video
CAM_VideoSystem 8x 01 06 35 00 0p FF 3:1080i50 B：1080i59.94
system
4:720P60 C：720P59.94
5:720P50 D：1080P29.97
6:1080P30 E：720P29.97
7:1080P25
Up 8x 01 06 01 VV WW 03 01 FF
Down 8x 01 06 01 VV WW 03 02 FF
Left 8x 01 06 01 VV WW 01 03 FF
Right 8x 01 06 01 VV WW 02 03 FF
Upleft 8x 01 06 01 VV WW 01 01 FF
VV: Pan speed 0x01 (low speed) to 0x18 (high
Upright 8x 01 06 01 VV WW 02 01 FF
speed)
DownLeft 8x 01 06 01 VV WW 01 02 FF
WW: Tilt speed 0x01 (low speed) to 0x14 (high
Pan_tiltDrive DownRight 8x 01 06 01 VV WW 02 02 FF
speed)
Stop 8x 01 06 01 VV WW 03 03 FF YYYY: Pan Position
8x 01 06 02 VV WW ZZZZ: Tilt Position
AbsolutePosition
0Y 0Y 0Y 0Y 0Z 0Z 0Z 0Z FF
8x 01 06 03 VV WW
RelativePosition
0Y 0Y 0Y 0Y 0Z 0Z 0Z 0Z FF
Home 8x 01 06 04 FF
Reset 8x 01 06 05 FF
8x 01 06 07 00 0W
Set W:1 UpRight 0:DownLeft
0Y 0Y 0Y 0Y 0Z 0Z 0Z 0Z FF
Pan-tiltLimitSet YYYY: Pan Limit Position(TBD)
8x 01 06 07 01 0W
Clear ZZZZ: Tilt Limit Position(TBD)
07 0F 0F 0F 07 0F 0F 0F FF

5.1.3,Inquiry command
Command Function Command packet Note
y0 50 02 FF On
CAM_PowerInq 8x 09 04 00 FF
y0 50 03 FF Off(Standby)
CAM_ZoomPosInq 8x 09 04 47 FF y0 50 0p 0q 0r 0s FF pqrs: Zoom Position
y0 50 02 FF Auto Focus
CAM_FocusAFModeInq 8x 09 04 38 FF y0 50 03 FF Manual Focus
y0 50 04 FF One Push mode
CAM_FocusPosInq 8x 09 04 48 FF y0 50 0p 0q 0r 0s FF pqrs: Focus Position
CAM_WBModeInq 8x 09 04 35 FF y0 50 00 FF Auto

35
 y0 50 01 FF 3000K
y0 50 02 FF 4000K
y0 50 03 FF One Push Mode
y0 50 04 FF 5000K
y0 50 05 FF Manual
y0 50 00 FF 6500K
y0 50 06 FF 6500K
y0 50 07 FF 3500K
y0 50 08 FF 4500K
y0 50 09 FF 5500K
y0 50 0A FF 6000K
y0 50 0B FF 7000K
CAM_RGainInq 8x 09 04 43 FF y0 50 00 00 0p 0q FF pq: R Gain
CAM_BGainInq 8x 09 04 44 FF y0 50 00 00 0p 0q FF pq: B Gain
y0 50 00 FF Full Auto
y0 50 03 FF Manual
CAM_AEModeInq 8x 09 04 39 FF y0 50 0A FF Shutter priority
y0 50 0B FF Iris priority
y0 50 0D FF Bright
CAM_ShutterPosInq 8x 09 04 4A FF y0 50 00 00 0p 0q FF pq: Shutter Position
CAM_IrisPosInq 8x 09 04 4B FF y0 50 00 00 0p 0q FF pq: Iris Position
CAM_Gain LimitInq 8x 09 04 2C FF y0 50 0p FF p: Gain Positon
CAM_ BrightPosiInq 8x 09 04 4D FF y0 50 00 00 0p 0q FF pq: Bright Position
y0 50 02 FF On
CAM_ExpCompModeInq 8x 09 04 3E FF
y0 50 03 FF Off
CAM_ExpCompPosInq 8x 09 04 4E FF y0 50 00 00 0p 0q FF pq: ExpComp Position
y0 50 02 FF On
CAM_BacklightModeInq 8x 09 04 33 FF
y0 50 03 FF Off
CAM_WDRStrengthInq 8x 09 04 51 FF y0 50 00 00 00 0p FF p: WDR Strength
CAM_NRLevel(2D) Inq 8x 09 04 53 FF y0 50 0p FF P: 2DNRLevel
CAM_NRLevel(3D) Inq 8x 09 04 54 FF y0 50 0p FF P:3D NRLevel
p: Flicker Settings(0: OFF,1:
CAM_FlickerModeInq 8x 09 04 55 FF y0 50 0p FF
50Hz,2:60Hz)
CAM_ApertureInq 8x 09 04 42 FF y0 50 00 00 0p 0q FF pq: Aperture Gain
y0 50 00 FF Off
CAM_PictureEffectModeInq 8x 09 04 63 FF
y0 50 04 FF B&W
CAM_MemoryInq 8x 09 04 3F FF y0 50 0p FF p: Memory number last operated.
y0 50 02 FF On
SYS_MenuModeInq 8x 09 06 06 FF
y0 50 03 FF Off
y0 50 02 FF On
CAM_LR_ReverseInq 8x 09 04 61 FF
y0 50 03 FF Off
y0 50 02 FF On
CAM_PictureFlipInq 8x 09 04 66 FF
y0 50 03 FF Off
p: Color Gain setting 0h (60%) to Eh
CAM_ColorSaturationInq 8x 09 04 49 FF y0 50 00 00 00 0p FF
(130%)
CAM_IDInq 8x 09 04 22 FF y0 50 0p FF p: Gamma ID
y0 50 02 FF On
IR_ReceiveInq 8x 09 06 08 FF
y0 50 03 FF Off
y0 07 7D 01 04 00 FF Power ON/OFF
y0 07 7D 01 04 07 FF Zoom tele/wide
y0 07 7D 01 04 38 FF AF ON/OFF
IR_ReceiveReturn
y0 07 7D 01 04 33 FF Camera _Backlight
y0 07 7D 01 04 3F FF Camera _Memery
y0 07 7D 01 06 01 FF Pan_titleDriver
CAM_BrightnessInq 8x 09 04 A1 FF y0 50 00 00 0p 0q FF pq: Brightness Position
CAM_ContrastInq 8x 09 04 A2 FF y0 50 00 00 0p 0q FF pq: Contrast Position
y0 50 00 FF Off
y0 50 01 FF Flip-H
CAM_FlipInq 8x 09 04 A4 FF
y0 50 02 FF Flip-V
y0 50 03 FF Flip-HV
CAM_GammaInq 8x 09 04 5B FF y0 50 0p FF p: Gamma setting

36
 ab cd : vender ID ( 0220 )
mn pq : model ID ST ( 0950 )
y0 50 ab cd
CAM_VersionInq 8x 09 00 02 FF U3（3950）
mn pq rs tu vw FF
rs tu : ARM Version
vw : reserve
P: 0~E Video format
0:1080P60 8:720P30
1:1080P50 9:720P25
2:1080i60
A：1080P59.94
3:1080i50
B：1080i59.94
VideoSystemInq 8x 09 06 23 FF y0 50 0p FF
4:720P60
C：720P59.94
5:720P50
D：1080P29.97
6:1080P30 E：
720P29.97
7:1080P25
ww: Pan Max Speed zz: Tilt Max
Pan-tiltMaxSpeedInq 8x 09 06 11 FF y0 50 ww zz FF
Speed
y0 50 0w 0w 0w 0w wwww: Pan Position zzzz: Tilt
Pan-tiltPosInq 8x 09 06 12 FF
0z 0z 0z 0z FF Position

Note:[X] in the above table indicates the camera address to be operated,【y】=【x + 8】.

5.2,Pelco-D protocol command list

Function Byte1 Byte2 Byte3 Byte4 Byte5 Byte6 Byte7
Up 0xFF Address 0x00 0x08 Pan Speed Tilt Speed SUM
Down 0xFF Address 0x00 0x10 Pan Speed Tilt Speed SUM
Left 0xFF Address 0x00 0x04 Pan Speed Tilt Speed SUM
Right 0xFF Address 0x00 0x02 Pan Speed Tilt Speed SUM
Upleft 0xFF Address 0x00 0x0C Pan Speed Tilt Speed SUM
Upright 0xFF Address 0x00 0x0A Pan Speed Tilt Speed SUM
DownLeft 0xFF Address 0x00 0x14 Pan Speed Tilt Speed SUM
DownRight 0xFF Address 0x00 0x12 Pan Speed Tilt Speed SUM
Zoom In 0xFF Address 0x00 0x20 0x00 0x00 SUM
Zoom Out 0xFF Address 0x00 0x40 0x00 0x00 SUM
Focus Far 0xFF Address 0x00 0x80 0x00 0x00 SUM
Focus Near 0xFF Address 0x01 0x00 0x00 0x00 SUM
Set Preset 0xFF Address 0x00 0x03 0x00 Preset ID SUM
Clear Preset 0xFF Address 0x00 0x05 0x00 Preset ID SUM
Call Preset 0xFF Address 0x00 0x07 0x00 Preset ID SUM
Query Pan Position 0xFF Address 0x00 0x51 0x00 0x00 SUM
Query Pan Position Value High Value Low
0xFF Address 0x00 0x59 SUM
Response Byte Byte
Query Tilt Position 0xFF Address 0x00 0x53 0x00 0x00 SUM
Query Tilt Position Value High Value Low
0xFF Address 0x00 0x5B SUM
Response Byte Byte
Query Zoom Position 0xFF Address 0x00 0x55 0x00 0x00 SUM
Query Zoom Position 0xFF Address 0x00 0x5D Value High Value Low SUM

37
Response Byte Byte

5.3 Pelco-P protocol command list

Function Byte1 Byte2 Byte3 Byte4 Byte5 Byte6 Byte7 Byte8
Up 0xA0 Address 0x00 0x08 Pan Speed Tilt Speed 0xAF XOR
Down 0xA0 Address 0x00 0x10 Pan Speed Tilt Speed 0xAF XOR
Left 0xA0 Address 0x00 0x04 Pan Speed Tilt Speed 0xAF XOR
Right 0xA0 Address 0x00 0x02 Pan Speed Tilt Speed 0xAF XOR
Upleft 0xA0 Address 0x00 0x0C Pan Speed Tilt Speed 0xAF XOR
Upright 0xA0 Address 0x00 0x0A Pan Speed Tilt Speed 0xAF XOR
DownLeft 0xA0 Address 0x00 0x14 Pan Speed Tilt Speed 0xAF XOR
DownRight 0xA0 Address 0x00 0x12 Pan Speed Tilt Speed 0xAF XOR
Zoom In 0xA0 Address 0x00 0x20 0x00 0x00 0xAF XOR
Zoom Out 0xA0 Address 0x00 0x40 0x00 0x00 0xAF XOR
Focus Far 0xA0 Address 0x01 0x00 0x00 0x00 0xAF XOR
Focus Near 0xA0 Address 0x02 0x00 0x00 0x00 0xAF XOR
Set Preset 0xA0 Address 0x00 0x03 0x00 Preset ID 0xAF XOR
Clear Preset 0xA0 Address 0x00 0x05 0x00 Preset ID 0xAF XOR
Call Preset 0xA0 Address 0x00 0x07 0x00 Preset ID 0xAF XOR
Query Pan Position 0xA0 Address 0x00 0x51 0x00 0x00 0xAF XOR
Query Pan Position
0xA0 Address 0x00 0x59 Value High Byte Value Low Byte 0xAF XOR
Response
Query Tilt Position 0xA0 Address 0x00 0x53 0x00 0x00 0xAF XOR
Query Tilt Position
0xA0 Address 0x00 0x5B Value High Byte Value Low Byte 0xAF XOR
Response
Query Zoom Position 0xA0 Address 0x00 0x55 0x00 0x00 0xAF XOR
Query Zoom Position
0xA0 Address 0x00 0x5D Value High Byte Value Low Byte 0xAF XOR
Response

6. Camera Maintenance and Troubleshooting

6.1 Camera Maintenance

1)If camera is not used for long time,please turn off power adapter switch and AC plug.
2)Use soft cloth or tissue to clean the camera cover.
3)Use soft cloth to clean the lens; Use neuter cleanser if bad smeared. No use strong or corrosive cleanser or corrosive cleanser
avoiding scuffing.

6.2 Troubleshooting
1) No video output
—— a,Check whether the camera power supply is connected,the voltage is normal,the power indicator is lit.

38
 b,Whether the machine could do self-inspection after restarted.
c,Check whether the bottom of the DIP switch is the normal operating mode (see Table 2.2 and Table 2.3)
d,Check whether the video output cable or video display is normal
2) No image sometimes
——a,Check whether the video output cable or video display is normal

3) Image dithering when zoom-in or zoom-out

——a,Check whether the camera installation position is solid
b,Whether there is shaking machine or objects around the camera
4) Remote controller can not work
——a,Remote control address is set to 1 (if the machine is set back to the factory defaults,remote control addresses need to be
back to 1 too)
b,Check whether the battery is installed on the remote controller or low .
c,Check the camera working mode is the normal operating mode (see Table 2.2 and Table 2.3)
d,Check the menu whether is closed,camera control through remote controller is only available after exiting the [Link] video output
from LAN,menu will not be displayed,menu will automatically exists 30s later,then it can be controlled by remote controller.
5) Serial port can not work.
——a,Check whether the camera serial device protocol,baud rate,address is consistent
b,Check whether the control cable is connected properly
c,Check whether the camera working mode is the normal operating mode (see Table 2.2 and Table 2.3)

6) Web pages can not log in

——a,Check whether the camera is showing normally.
b,Check whether the network cable is connected properly(Ethernet port yellow light flashes to indicate normal network cable
connection)
c,Check whether your computer is added the segment and the segment is consistent with the IP address of the camera
d,Click "Start" and select "Run" and then type “cmd” in the computer;Click "OK" then turn on a DOS command window to enter
ping [Link]. Press the Enter key to appear message as follows: Description network connection is normal

39
40
Copyright Notice:
All the contents of this manual and the copyright ownership belong to the company. Without the approval of the Company,no one
can imitate,copy,reproduce or translate [Link] manual does not have any form of warranty,express or other imply.
Specifications and information of this manual mentioned is just for informational purposes,and the content will be updated at any
time without notice.
Copyright can not be reproduced.

41