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Per Dev

The document discusses the importance of conflict management in organizations, highlighting that it fosters a productive environment and allows members to focus on their tasks. Effective conflict resolution involves solution-oriented approaches, active listening, and understanding the root causes. Additionally, it emphasizes the significance of feedback among team members for relationship building and performance, suggesting that leaders should deliver feedback with a balance of positivity and constructive criticism.

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lynivan37
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16 views1 page

Per Dev

The document discusses the importance of conflict management in organizations, highlighting that it fosters a productive environment and allows members to focus on their tasks. Effective conflict resolution involves solution-oriented approaches, active listening, and understanding the root causes. Additionally, it emphasizes the significance of feedback among team members for relationship building and performance, suggesting that leaders should deliver feedback with a balance of positivity and constructive criticism.

Uploaded by

lynivan37
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd

Group Members: Fredelyn T. Ayban & Heidi S.

Ligmayo March 31, 2025

Instructions: With a partner, answer TWO of the following questions. Make your discussions brief and to
the point. Discuss with your partner; do not just rely on Al applications or simply copy from internet
sources. Kindly copy the question before providing your answer. Write legibly.

A. Why is conflict management important in an organization? How can a leader handle conflicts
effectively? (15 points)

Conflict management is important in an organization because it helps to have a productive and positive
environment. Without conflicts, members can work and focus on their different tasks rather than the
issue or conflict. Focusing on the solution rather than the problem or blame, listening to both sides,
knowing the root of the problem, and active listening with empathy are some ways for a leader to
handle conflict effectively.

C. What do you think is/are the importance of giving feedbacks among the team members? How should
a leader deliver his/her feedbacks? (15 points

It strengthens the relationship and helps the members to feel valued, leading to commitment, good
performance, and work retention. A leader should deliver his/her feedback through balanced positivity
and constructive criticism, consider the place and the emotions, use two-way communication, use "I"
statements, and focus on behavior, not personality.

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